Brand Management
Kaup valmöguleikar
Þessi vinsæla kennslubók kynnir nemendum nútímalega vörumerkjastjórnun og nýsköpun með áherslu á hvernig fyrirtæki og neytendur eiga í samskiptum og móta vörumerki í sameiningu. Í nýjustu útgáfunni er áfram lögð jöfn áhersla á fræði og framkvæmd. Þar eru nýjar dæmisögur og dæmi um vörumerki víðs vegar að úr heiminum sem varpa ljósi á fjölbreytileika vörumerkja og neytenda í dag, meðal annars Glossier, Lovehoney, Whisper, Shinola Detroit, Trung Nguyen, Shatta Wale og Tony’s Chocolonely.
Bókin inniheldur einnig uppfærðar rannsóknarheimildir og nýjan kafla um skapandi hliðar vörumerkjamótunar, allt frá nafngiftum og merkjum til upplifunar. Hún er ætluð háskólanemum í námskeiðum um vörumerki og vörumerkjastjórnun.
Michael Beverland er prófessor í markaðsfræði vörumerkja við University of Sussex Business School. Pinar Cankurtaran er lektor í stefnumótun vörumerkja við Faculty of Industrial Design Engineering hjá Delft University of Technology.
This popular textbook introduces students to contemporary brand management and innovation with a focus on how companies and consumers are interacting and co-creating brands today. The latest edition continues to provide equal focus on theory and practice with all new case studies and examples from brands around the globe to help show the wide range and diversity of brands and consumers today. These include Glossier, Lovehoney, Whisper, Shinola Detroit, Trung Nguyen, Shatta Wale, Tony’s Chocolonely.
Also included are updated research references and online resources, as well as a brand-new chapter on the creative aspects of branding from naming to logos and experiences. This textbook is essential reading for all students studying branding and brand management at university level. Michael Beverland is Professor of Brand Marketing at University of Sussex Business School. Pinar Cankurtaran is Assistant Professor of Brand Strategy at the Faculty of Industrial Design Engineering, Delft University of Technology.
Nánar um bókina
- SAGE Publications, Ltd. (UK)
- 9781529678956
- 9781529616972
- ePub
- 3
- Michael Beverland
- English
- 2024-03-23
- 100
- 30
- 30
Kaflar
- Online Resources
- Praise for Brand Management
- Preface
- Part I Foundations of Co-creating Brand Meaning
- 1 Brands and Branding
- Welcome to a Branded World
- What Is a Brand?
- Who Co-creates Brand Meaning?
- A Short History of Brand Management
- Five Key Principles of Co-creating Meaningful Brands
- Disciplinary Influences on Branding Theory and Practice
- Economics
- Law
- Psychology
- Anthropology and Sociology
- Business Studies
- Media Studies
- Creative Practice
- Can Everything Be Branded?
- Chapter Summary
- Case Example: The Canterbury Crusaders
- Further Reading
- 2 Understanding Brand Users
- Introduction
- Changes in Our Understanding of Users and Brands
- Eight Approaches to Brand Management
- The Value of Brands to Users
- What about B2B Users?
- Co-creation and the Centrality of Authenticity
- Real or Fake? Users Prefer the Seemingly Real
- Being Oneself vs. Fitting In: Why Users Seek Authentic Brands
- Being Authentic: Three Strategies for Brand Managers
- Is All Brand Consumption Driven by Identity?
- Chapter Summary
- Case Example: Whisper
- Further Reading
- 3 Brand Equity
- Introduction
- What Is Brand Equity?
- Internal Firm Benefits of Brands
- Building Brand Equity
- A Framework for Building Brand Equity
- Chapter Summary
- Case Example: Glossier
- Further Reading
- 4 Data, Insights, and Measurement
- Introduction
- How Do We Measure Brand Equity?
- Measuring Brand Awareness
- Measuring Brand Associations
- Qualitative Approaches
- Quantitative Approaches
- Customer-focused Measures of Brand Meaning
- User Engagement
- Sentiment Analysis
- Monitoring the Fringe
- Big Data: Opportunities and Pitfalls
- Measuring Brand Authenticity
- Chapter Summary
- Case Example: Trung Nguyên Legend
- Further Reading
- Part II Co-creating, Sustaining, Growing, and Renewing Brand Meaning
- 5 Creating New Brands
- Introduction
- “New to Firm” vs. “New to World”
- The Eight Steps of Brand Building
- Building Internal Support for Branding
- Building Brand Foundations
- Brand Launch and Assessment
- Positioning
- Frames of Reference for Positioning
- Engineering the Brand into the Marketing Mix (and Beyond)
- Chapter Summary
- Case Example: Magneto Magazine
- Further Reading
- 6 Brand Assets and Experiences
- Introduction
- Brand Assets
- What’s in a Name?
- Logos
- Taglines
- Characters
- Corporate Identity Systems
- Legal Protection
- Working with Creative Agencies
- Co-creating Consumer Experiences and Journeys
- Chapter Summary
- Case Example: Tony’s Chocolonely
- Further Reading
- 7 Brand Consistency
- Introduction
- The Value of Consistency
- Internal Consistency
- Three Internal–External Gaps to be Managed
- Brand Audit
- Internal Branding
- Communicating Externally
- Brand Storytelling
- Brand Building: Strategic Goals of Communications
- Integrated Marketing Communications
- Authenticating Strategies and Cues
- Chapter Summary
- Case Example: Yamaha
- Further Reading
- 8 Managing Brand Growth
- Introduction
- Exploiting the Brand
- Brand Extensions
- Unlocking the Success of Brand Extensions
- Why Not Develop a New Brand? Plusses and Minuses of Brand Extensions
- Co-branding
- Brand Architecture: Managing Brand Portfolios
- The Brand Relationship Spectrum
- The House of Brands
- A Branded House
- Hybrid Architectures
- Acquiring New Brands: Using Architecture to Bring Brands into the Fold
- Harvesting Brands
- Chapter Summary
- Case Example: Lovehoney’s Expansion through Extensions and Partnerships
- Further Reading
- 9 Brand Relevance
- Introduction
- Brand Equity: Balancing Relevance with Consistency
- Why Brand Managers Struggle with Relevance
- Brand Ambidexterity
- Design Thinking
- Innovating for Relevance: Three Strategic Pivots
- Pivot 1: Cultural Branding
- Pivot 2: Progressive Repositioning
- Pivot 3: Disruption
- Terminology: Repositioning, Revitalization, Refreshing, Relaunch?
- Chapter Summary
- Case Example: Ottobock’s Move from B2B to B2C
- Further Reading
- 10 Communal Branding
- Introduction
- What Is Communal Branding?
- Four Types of Communities
- Communal Branding Strategies
- Does Communal Branding Apply in B2B?
- Communal Branding Challenges
- Chapter Summary
- Case Example: Shatta Wale and the Movement
- Further Reading
- Part III Brand Management Challenges
- 11 Globalization and Branding
- Introduction
- What Is Global Branding?
- Globalization and Brand Strategy
- Glocalization and Brand Strategy
- Deterritorialization and Brand Strategy
- Reterritorialization: How Brands Craft Nation Identity
- Protecting the Brand: Counterfeiting and Co-creation
- Chapter Summary
- Case Example: Rebranding Holland as the Netherlands
- Further Reading
- 12 Ethics and Branding
- Introduction
- Brands and Ethics, Not as Easy as It Looks
- A Contextual Approach to Brand Ethics
- Managing Ethically: Brand Purpose and Brand Activism
- Ethical Challenges in Brand Co-creation
- Managing Brand Crisis
- Three Brand Authenticity Crises
- Chapter Summary
- Case Example: Shinola Detroit
- Further Reading
- References
- Index