When the Headline Is You: An Insider's Guide to Handling the Media

Höfundar: Jeff Ansell; Jeffrey Leeson (Útgáfa: 1)
When the Headline Is You: An Insider's Guide to Handling the Media

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Proven strategies for managing all types of media encounters! Award-winning journalist and Fortune 500 consultant Jeff Ansell provides a how-to guide for leaders, executives, and other professionals whose high-visibility requires frequent contact with the media. Drawing on nearly four decades of media experience, Ansell presents tested techniques for responding to challenging questions and delivering effective messages.

In addition, he reveals lessons learned and pitfalls to avoid by referencing recent news events from around the world. Valuable features include: A behind-the-scenes look at how news is made Complete guidelines to creating compelling messages Specific messaging formulae for building trust when the news is bad Step-by-step strategies for managing hostile or relentless questions Insider tips on how to identify and handle misleading questions An essential resource for navigating both traditional and online media, this book prepares readers for even the most challenging media events.

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Útgefandi
Wiley Professional Development (P&T)
ISBN
9780470875575
Print ISBN
9780470543948
Format
Page Fidelity (PDF)
Útgáfa
1
Höfundar
Jeff Ansell; Jeffrey Leeson
Tungumál
English
Útgefið
2010-10-04
Prent takmörkun á líftíma
100
Prent takmörkun
10
Afritunar takmörkun
2

Kaflar

  • Contents
  • Foreword
  • Introduction
  • Chapter 1: WHAT IS NEWS?
  • If It Bleeds, It Leads
  • Social Media Raises the Stakes
  • Much Can Go Wrong
  • Biojax Part 1: The Dynamics of an Interview
  • Telling Your Story
  • The Public Is Losing Trust
  • The Media Training Model Is Broken
  • Chapter Talking Points
  • Chapter 2: YOU ARE THE STORY
  • When Reporters Make Contact
  • Image Consciousness
  • Building Trust
  • The Value Compass
  • Biojax Part 2: The Value Compass in Practice
  • Chapter Talking Points
  • Chapter 3: HOW TO ADMIT BAD NEWS
  • Bad News Basics
  • Providing Reasons to Trust
  • The Problem Solution Formula
  • Biojax Part 3: The Problem Solution Formula in Practice
  • Chapter Talking Points
  • Chapter 4: CRAFTING COMPELLING MESSAGES
  • Messaging Maxims
  • Media Message Types
  • The Compelling Message Creator
  • Biojax Part 4: The Compelling Message Creator in Practice
  • Chapter Talking Points
  • Chapter 5: DELIVERING YOUR MESSAGE
  • Slow Your Racing Brain
  • Body Language Speaks
  • Vocal Motion
  • Optimizing Message Delivery
  • Messages as Mantra
  • Message Delivery Development
  • Biojax Part 5: Message Delivery Skills in Practice
  • Chapter Talking Points
  • Chapter 6: WHEN THE GOING GETS TOUGH
  • Surprise Encounters
  • When the Problem Is Bigger Than You
  • When You Say Something Stupid
  • Be Prepared to Sincerely Apologize
  • Biojax Part 6: An Interview Done Correctly
  • Chapter Talking Points
  • Chapter 7: TWENTY WHAT-IFS
  • You Don't Know What to Say
  • You Shouldn’t Answer at All
  • You Have to Be Careful When Answering
  • It’s a Trick Question
  • Quotus Interruptus
  • Sign Off
  • Appendix: Media Messaging Toolkit
  • The Value Compass
  • The Problem Solution Formula
  • The Compelling Message Creator
  • Notes
  • Acknowledgments
  • The Authors
  • Index