The Social Work Interview

Höfundur: Alfred Kadushin (Útgáfa: 5)
The Social Work Interview

Kaup valmöguleikar

Þetta er eina kennslubókin sem fjallar ítarlega um þá færni sem félagsráðgjafar þurfa til að taka árangursrík viðtöl við skjólstæðinga. Bókin dregur saman nýlegar rannsóknir á viðtalstækni og sýnir fram á gildi hennar við ólíkar aðstæður og í vinnu með fjölbreyttum hópum skjólstæðinga og viðfangsefnum. Fjallað er um tengsl gagnreyndra aðferða við gæði sambands fagfólks og skjólstæðinga og hvernig ná má mismunandi markmiðum á hverju stigi viðtalsins. Nemendur læra að beita þekkingu sinni á markvissan hátt og þróa sérhæfða tækni fyrir menningarlega næm viðtöl og krefjandi aðstæður skjólstæðinga.

Í fimmtu útgáfu hafa höfundarnir uppfært umfjöllun um rannsóknir og endurskipulagt kaflana til að gera framsetninguna heildstæðari og henta betur til kennslu. Einnig hafa bæst við nýir kaflar um að færa slæmar fréttir og taka viðtöl við eldra fólk, fólk úr minnihlutahópum með tilliti til kynþáttar og þjóðernis og fólk sem tilheyrir kynferðislegum minnihlutahópum. Endurskoðuð dæmi endurspegla þær áskoranir sem fagfólk stendur nú frammi fyrir og fjölbreyttan bakgrunn og áhugasvið nemenda og fræðafólks.

Nánar um bókina

Útgefandi
Columbia University Press
ISBN
9780231534888
Print ISBN
9780231135801
Format
ePub
Útgáfa
5
Höfundar
Alfred Kadushin
Tungumál
English
Útgefið
2013-05-28
Prent takmörkun á líftíma
100

Kaflar

  • Cover
  • Title Page
  • Copyright
  • Dedication
  • Contents
  • Acknowledgments
  • Introduction
  • Part One. General Orientation and Basic Concepts of Interviewing and Communication
  • 1. Defining and Characterizing the Social Work Interview
  • The Interview Process
  • Defining the Interview and Distinguishing an Interview from a Conversation
  • Defining the Social Work Interview
  • Alternatives to and Modifications of the Interview
  • 2. The Interview as Communication
  • Defining Communication and Its Essential Elements
  • Metacommunication
  • Sequential Steps in the Process of Communication
  • Feedback
  • Understanding the Message
  • 3. Listening and Silence as Interview Techniques
  • Hearing versus Listening
  • Conditions for Good Listening
  • Relating Listening to the Interview
  • Social Listening versus Interview Listening
  • The Value of Knowledge for Listening
  • Guidelines for Listening
  • 4. Nonverbal Communication
  • Sources of Nonverbal Communication
  • Significance of Nonverbal Communication for Interviewing
  • Process Considerations
  • Nonverbal Communication Problems
  • 5. Establishing a Relationship
  • Defining the Relationship
  • The Significance of a Positive Relationship
  • The Empirical Confirmation of Relationship’s Significance
  • Developing a Positive Relationship
  • Relationships as an Interactional Event
  • Inner Attitudes and Expressed Behaviors
  • Process for a Purpose
  • Part Two. Sequential Phases in the interview Process and Associated Techniques
  • 6. The Introductory Phase
  • The Interviewee’s Background
  • The Interviewer’s Background
  • Becoming a Social Work Interviewee
  • Selecting and Locating an Agency
  • The Interviewers’ Preparations
  • Nonagency Settings
  • The Start of the Interview
  • 7. The Problem Exploration Phase
  • The Meaning and Sequence of Techniques
  • Attending Behaviors and Minimal Encouragements
  • Paraphrasing
  • Reflection
  • Summarizing
  • Transitions
  • Reaching for Feelings
  • Discouraging Expression of Feelings
  • Assessment
  • 8. The Developmental Phase: Problem-Solving Interventions
  • Clarification
  • Interpretation
  • Confrontation
  • Self-Disclosure
  • Sharing Information
  • Giving Bad News
  • 9. The Developmental Phase: More Problem-Solving Interventions
  • Support and Reassurance
  • Advice
  • Silence
  • Humor: An Interview Intervention
  • Figures of Speech
  • Environmental Modification
  • Integration of Interviewing Skills
  • 10. The Developmental Phase: Questioning Techniques
  • Question Objectives
  • General Classifications: Open and Closed Questions
  • Other Dimensions
  • Probing Questions
  • Formulation and Phrasing: Some Common Errors
  • Additional Guidelines for formulating Questions
  • Interviewers’ Preparation for Asking Questions
  • 11. Termination and Evaluation
  • Termination Techniques
  • Summary and Postinterview Conversation
  • Review and Evaluation
  • Part Three. Special Problems in interviewing
  • 12. Cross-Cultural Interviewing
  • Racial/Ethnic Minority Differences
  • Self-Awareness: Racial/Ethnic Minority Differences
  • Knowledge: Racial/Ethnic Minority Differences
  • Skills: Racial/Ethnic Minority Differences
  • Sexual Orientation Differences
  • Self-Awareness: Sexual Orientation Differences
  • Knowledge: Sexual Orientation Differences
  • Skills: Sexual Orientation Differences
  • Elderly Client Differences
  • Self-Awareness: Elderly Client Differences
  • Knowledge: Elderly Client Differences
  • Skills: Elderly Client Differences
  • 13. Problematic Interviews
  • Involuntary Interviewees
  • The Child Sexual Abuse Interview
  • Part Four. The Essence of the Good Interview
  • 14. The Competent Interviewer
  • Personality Attributes
  • Need for Knowledge
  • Resolving Antithetical Demands
  • Distinguishing More and Less Competent Interviewers
  • L ’Envoi—
  • Appendix: Transcribed Interview and Critique
  • References
  • Index