Technical Writing for Success

Höfundar: Darlene Smith-Worthington; Sue Jefferson (Útgáfa: 4)
Technical Writing for Success

Kaup valmöguleikar

Help students access their true potential with TECHNICAL WRITING FOR SUCCESS, Fourth Edition! This engaging and practical approach to workplace writing helps you guide students in the process of thinking, listening, researching, planning, composing, revising, and editing documents for use in business, science, hi-tech, and other demanding fields. Packed with active learning features from Cengage, this text makes it easy to show the importance of regular writing practice as students produce their own proposal content, manual instructions, informative briefs, lab reports, news releases, and other documents they won’t see in general communications courses.

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Útgefandi
Cengage Learning US
ISBN
9798214390543
Print ISBN
9781305948822
Format
ePub
Útgáfa
4
Höfundar
Darlene Smith-Worthington; Sue Jefferson
Tungumál
English
Útgefið
2018-01-01
Prent takmörkun á líftíma
100
Prent takmörkun
2
Afritunar takmörkun
2

Kaflar

  • Cover Page
  • Title Page
  • Copyright Page
  • An Applied Approach to Workplace Writing!
  • About the Authors
  • New to this Edition
  • Supplemental Teaching and Learning Materials
  • Chapter 1. What Is Technical Writing?
  • Write to Learn
  • Section Content
  • 1.1. You Are a Technical Writer!
  • Definition of Technical Writing
  • Technical Writing Is Essential in the Workplace
  • 1.2. Characteristics of Technical Writing
  • Clear Purpose
  • Accurate and Relevant Research
  • Identified Audience
  • Clear Organization
  • Direct Style
  • Objective Tone
  • Design Elements
  • Standard Conventions
  • 1.3. How Technical Writing Compares to Other Writing
  • Technical Writing and Academic Writing
  • Technical Writing and Personal Writing
  • Technical Writing and Imaginative Writing
  • Summary
  • Checklist
  • Build Your Foundation
  • Your Turn
  • Community Connection
  • Explore the Net
  • Works Cited
  • Chapter 2. Audience and Purpose
  • Write to Learn
  • Section Content
  • 2.1. Meeting the Audience’s Needs
  • Types of Audiences
  • Meeting the Needs of a Specific Audience
  • Analyze Your Target Audience
  • Meeting the Needs of a Multiple Audience
  • 2.2. Planning Your Document’s Purpose, Scope, and Medium
  • Purpose
  • Scope
  • Medium
  • Summary
  • Checklist
  • Build Your Foundation
  • Your Turn
  • Community Connection
  • Explore the Net
  • Chapter 3. Technical Research
  • Write to Learn
  • Section Content
  • 3.1. Conducting Technical Research
  • 3.2. Researching at Work
  • 3.3. Finding Secondary Data
  • Correspondence and Report Archives
  • Library Catalog
  • Periodicals
  • General Reference Materials
  • Electronic Resources
  • Finding Electronic Information
  • Searching with Keywords
  • 3.4. Documenting Secondary Sources
  • Bibliography and Works Cited
  • Internal Citations
  • 3.5. Evaluating Sources
  • Publication Date
  • Author’s Credentials
  • Depth and Coverage
  • Special Considerations for Electronic Sources
  • 3.6. Taking Notes from Sources
  • Summary
  • Paraphrase
  • Direct Quotation
  • 3.7. Collecting Primary Data
  • Surveys
  • Interviews
  • Observation
  • Experimentation
  • Validity and Reliability
  • Summary
  • Checklist
  • Build Your Foundation
  • Your Turn
  • Community Connection
  • Explore the Net
  • Chapter 4. Writing Process
  • Write to Learn
  • Section Content
  • 4.1. A Process for Technical Writing
  • Writing Is Recursive
  • Writing Takes Time
  • Writing Is Different for Everyone
  • Writing Is a Conversation
  • Writing Is an Act of Discovery
  • Writing Is an Adventure
  • Writing Is Influenced by the Writer’s Background
  • 4.2. Planning
  • Choosing a Topic
  • Shaping an Idea
  • 4.3. Drafting and Revising
  • Drafting
  • Revising
  • 4.4. Copyediting and Publishing
  • Copyediting
  • Publishing
  • 4.5. Writing Collaboratively
  • Advantages of Collaboration
  • Disadvantages of Collaboration
  • Organizing Collaborative Projects
  • Using Collaboration Tools
  • Using Positive Work Habits
  • Summary
  • Checklist
  • Build Your Foundation
  • Your Turn
  • Community Connection
  • Explore the Net
  • Chapter 5. Correspondence
  • Write to Learn
  • Section Content
  • 5.1. Introduction to Electronic Correspondence, Memos, and Letters
  • Goodwill
  • Principles of Effective Communication
  • Suitable Tone and Humor
  • 5.2. Who Reads Correspondence?
  • Messaging
  • E-mails
  • Blogs
  • Memos
  • Letters
  • 5.3. Planning Correspondence
  • Author’s Purpose
  • Reader’s Schedule
  • Formality
  • Length
  • Privacy and Security
  • Emotions
  • Manners
  • 5.4. Formatting
  • Messaging and E-mail
  • Memos
  • Letters
  • 5.5. Composing Correspondence
  • Informative and Good News Messages
  • Bad News Messages
  • Persuasive Messages
  • Summary
  • Checklist
  • Build Your Foundation
  • Your Turn
  • Community Connection
  • Explore the Net
  • Chapter 6. Document Design and Graphics
  • Write to Learn
  • Section Content
  • 6.1. Designing the Document
  • Design Elements
  • 6.2. Who Reads Graphics?
  • Audience
  • Purpose and Objectives
  • 6.3. Designing Graphics
  • Keep Graphics Neat and Simple
  • Provide Keys to Measurements
  • Integrate Graphics with Text
  • Use Color Effectively
  • 6.4. Constructing Graphics
  • Constructing Tables
  • Constructing Graphs
  • Constructing Charts
  • Constructing Diagrams and Pictures
  • Summary
  • Checklist
  • Build Your Foundation
  • Your Turn
  • Community Connection
  • Explore the Net
  • Works Cited
  • Chapter 7. Writing for the Web
  • Section Content
  • Section Content
  • 7.1. Getting Started on Web Pages
  • Reading Web Pages
  • Planning Web Pages
  • 7.2. Organizing and Designing Web Pages
  • Organizing Web Pages
  • Designing Web Pages
  • 7.3. Writing Text for the Web
  • Strategies for Pages
  • Scannable Text
  • 7.4. Special Web Content
  • Home Page
  • FAQ
  • 7.5. Social Media Content
  • Popular Social Media
  • Blogs
  • Wikis
  • Discussion Forums
  • Video Sharing
  • Summary
  • Checklist
  • Build Your Foundation
  • Your Turn
  • Community Connection
  • Explore the Net
  • Works Cited
  • Chapter 8. Informative Reports
  • Write to Learn
  • Section Content
  • 8.1. Getting Started on Informative Reports
  • 8.2. Summary and Abstract
  • 8.3. Mechanism Description
  • 8.4. Process Description
  • 8.5. Periodic Reports
  • 8.6. Progress Reports
  • 8.7. News Releases
  • Summary
  • Checklist
  • Build Your Foundation
  • Your Turn
  • Community Connection
  • Explore the Net
  • Chapter 9. Investigative Reports
  • Write to Learn
  • Section Content
  • 9.1. Incident Report
  • 9.2. Trip Report
  • 9.3. Science Lab Reports
  • Organize
  • Write
  • 9.4. Forensic Reports
  • Summary
  • Checklist
  • Build Your Foundation
  • Your Turn
  • Community Connection
  • Explore the Net
  • Chapter 10. Instructions
  • Write to Learn
  • Section Content
  • 10.1. Getting Started on Instructions
  • Who Reads Instructions?
  • Planning Instructions
  • 10.2. Organizing and Formatting Instructions
  • Organizing Instructions
  • Formatting Instructions
  • 10.3. Composing Instructions
  • Steps
  • Explanations
  • Field Tests
  • Online Instructions
  • Summary
  • Checklist
  • Build Your Foundation
  • Your Turn
  • Community Connection
  • Explore the Net
  • Chapter 11. Employment Communication
  • Write to Learn
  • Section Content
  • 11.1. Getting Started on Employment Communication
  • Assess Your Strengths
  • Research Your Prospective Employer
  • Choose Your References
  • Who Reads Employment Communication?
  • 11.2. Formatting and Organizing Resumes
  • Making Your Resume Stand Out
  • Deciding Which Headings to Include
  • Organizational Strategies
  • 11.3. Types of Resumes
  • Chronological Resume
  • Functional Resume
  • Electronic Resume
  • 11.4. Composing Resumes
  • Word Choice
  • Keywords for Scannable Resumes
  • Punctuation
  • 11.5. Composing Employment Letters
  • Cover Letter
  • Follow-Up Letter
  • Resignation Letter
  • 11.6. Creating a Web Presence
  • ePortfolio
  • Social Media
  • Summary
  • Checklist
  • Build Your Foundation
  • Your Turn
  • Community Connection
  • Explore the Net
  • Works Cited
  • Chapter 12. Presentations
  • Write to Learn
  • Section Content
  • 12.1. Getting Started on Presentations
  • 12.2. Planning
  • Audience
  • Topic
  • Graphic Aids
  • Location
  • Time
  • Stage Fright
  • 12.3. Organizing and Composing
  • Selecting an Organizational Plan
  • Previewing Organization
  • Composing the Introduction
  • Composing the Body
  • Composing the Conclusion
  • 12.4. Preparing
  • Outlines and Notes
  • Personal Appearance
  • 12.5. Rehearsing
  • Using an Audio Recorder
  • Using a Mirror
  • Using a Video Recording
  • Using a Live Audience
  • 12.6. Presenting
  • Checking the Room
  • Delivering the Message
  • 12.7. Organizing a Group Presentation
  • Dividing the Topic
  • Setting Time Limits
  • Transitioning between Speakers
  • Providing Graphic Aids and Handouts
  • Answering Questions
  • Summary
  • Checklist
  • Build Your Foundation
  • Your Turn
  • Community Connection
  • Explore the Net
  • Chapter 13. Recommendation Reports
  • Write to Learn
  • Section Content
  • 13.1. What Is a Recommendation Report?
  • 13.2. Starting a Recommendation Report
  • Define Your Problem
  • Brainstorm Solutions
  • Devise Criteria
  • 13.3. Formatting and Organizing Recommendation Reports
  • Outline
  • Comparison/Contrast Discussion
  • Appendixes
  • References
  • 13.4. Composing Recommendation Reports
  • Setting Criteria
  • Evaluating Criteria
  • Researching Criteria
  • Summary
  • Checklist
  • Build Your Foundation
  • Your Turn
  • Community Connection
  • Explore the Net
  • Chapter 14. Proposals
  • Write to Learn
  • Section Content
  • 14.1. What Is a Proposal?
  • Internal and External
  • Informal and Formal
  • Solicited and Unsolicited
  • Sales, Research, Grant, and Planning Proposals
  • Formatting
  • 14.2. Getting Started on Proposals
  • 14.3. Composing Informal Proposals
  • Drafting the Summary
  • Drafting the Introduction
  • Drafting the Body
  • Drafting the Conclusion
  • Collaborate
  • Explore the Composing Strategies with a Model
  • 14.4. Composing Formal Proposals
  • Prewriting
  • Parts of Formal Proposals
  • Summary
  • Checklist
  • Build Your Foundation
  • Your Turn
  • Community Connection
  • Explore the Net
  • Chapter 15. Ethics in the Workplace
  • Write to Learn
  • Section Content
  • 15.1. What Is Ethics?
  • Benefits of Ethical Decisions
  • Consequences of Unethical Behavior
  • 15.2. Creating a Culture of Ethics
  • Healthy Work Environment
  • Ethical Leaders
  • Culture of Ethics
  • Writing a Code of Ethics
  • 15.3. What Do You Do When Faced with an Ethical Dilemma?
  • Clarify Your Position
  • Analyze Your Ethical Dilemma
  • Choose a Responsible Course of Action
  • When Do You Blow the Whistle?
  • 15.4. Why Is It Difficult to Behave Ethically?
  • Conditions
  • Defense Mechanisms
  • 15.5. Ethical Challenges of Emerging Technology
  • Gene Therapy
  • Electronic Surveillance
  • Artificial Intelligence
  • Summary
  • Checklist
  • Build Your Foundation
  • Your Turn
  • Community Connection
  • Explore the Net
  • Works Cited
  • Chapter 16. Technical Reading
  • 16.1. Technical Reading
  • 16.2. Before You Read
  • Preview the Material
  • Anticipate the Line of Reasoning
  • 16.3. As You Read
  • Pace Yourself
  • Activate Your Background Knowledge
  • Annotate the Reading Passage
  • Repeat More Difficult Notes Aloud
  • Understand the Vocabulary
  • Learn to Read Graphics
  • Pay Attention to Numerical Data
  • Adjust to Online Media
  • Summary
  • Checklist
  • Build Your Foundation
  • Your Turn
  • Community Connection
  • Explore the Net
  • Works Cited
  • The inside Track: Tech Writing Tips