Supply Chain Logistics Management ISE

Höfundar: Donald Bowersox; David Closs; John C. Bowersox; Judith Whipple; M. Bixby Cooper (Útgáfa: 7)
Supply Chain Logistics Management ISE

Kaup valmöguleikar

Supply Chain Logistics Management fjallar á ítarlegan hátt um vörustjórnun og tengir hana við stefnumótun og rekstur aðfangakeðja. Bókin tekur meðal annars fyrir sjálfbærni, gagnagreiningu og áhættustýringu með hliðsjón af síbreytilegum kröfum atvinnulífsins. Hún inniheldur náms­spurningar, raunhæf dæmi og verkefni sem byggjast á raunverulegum tilvikum. Höfundarnir sameina fræðilega sérþekkingu og reynslu úr atvinnulífinu og veita þannig heildstæða og áhugaverða innsýn í viðfangsefnið.

Nánar um bókina

Útgefandi
McGraw-Hill Higher Education (International)
ISBN
9781265887537
Print ISBN
9781265099435
Format
ePub
Útgáfa
7
Höfundar
Donald Bowersox; David Closs; John C. Bowersox; Judith Whipple; M. Bixby Cooper
Tungumál
English
Útgefið
2026-03-03
Prent takmörkun á líftíma
100
Prent takmörkun
2
Afritunar takmörkun
2

Kaflar

  • Table of Contents and Preface
  • Cover Page
  • Half Title
  • Series Page
  • SUPPLY CHAIN MANAGEMENT
  • PROJECT MANAGEMENT
  • SERVICE OPERATIONS MANAGEMENT
  • MANAGEMENT SCIENCE
  • BUSINESS RESEARCH METHODS
  • BUSINESS FORECASTING
  • LINEAR STATISTICS AND REGRESSIONBUSINESS SYSTEMS DYNAMICS
  • OPERATIONS MANAGEMENT
  • BUSINESS MATH
  • BUSINESS STATISTICS
  • Title Page
  • Copyright Information
  • Dedication
  • About the Authors
  • Preface
  • Supplemental Features
  • Instructor Library
  • Assurance of Learning
  • Proctorio
  • Create
  • Connect
  • Brief Contents
  • PART ONE
  • PART TWO
  • PART THREE
  • PART FOUR
  • PART FIVE
  • Contents
  • Chapter 1: 21st-Century Supply Chains
  • Part 1 Supply Chain Logistics Management
  • Chapter 1 Introduction
  • The Supply Chain Revolution
  • Why Integration Creates Value
  • Generalized Supply Chain Model and Supply Chain Applications
  • Generalized Supply Chain Model
  • Supply Chain Definitions and Activities
  • Integrative Management and Supply Chain Processes
  • Enterprise Extension
  • Integrated Service Providers
  • Collaboration
  • Supply Chain Value Proposition
  • Efficiency
  • Effectiveness
  • Relevancy
  • Sustainability
  • Value Proposition Conclusion
  • Responsiveness
  • Anticipatory Business Model (Push)
  • Responsive Business Model (Pull)
  • Barriers to Implementing Responsive Systems
  • Supply Chain Challenges
  • Risk Management
  • Complexity Management
  • Globalization
  • Summary
  • Industry Disruptors
  • Consumer Requirements
  • Technology Adoption
  • Conclusion
  • Summary
  • Study Questions
  • Challenge Questions
  • Chapter 2: Supply Chain Information Technology
  • Chapter 2 Introduction
  • Information System Functionality
  • Supply Chain Information System Modules
  • Enterprise Integration and Administration
  • Enterprise Supply Chain Operations
  • Enterprise Planning and Monitoring
  • Communication Technology
  • Consumer Connectivity
  • Uncertainty and Risk Mitigation
  • Blockchain
  • Logistics Operations Modules
  • Summary
  • Study Questions
  • Challenge Questions
  • Chapter 3: Logistics
  • Chapter 3 Introduction
  • The Logistics of Business Is Big and Important
  • The Logistical Value Proposition
  • Service Benefits
  • Cost Minimization
  • Logistics Value Generation
  • The Work of Logistics
  • Order Processing
  • Inventory
  • Transportation
  • Warehousing, Materials Handling, and Packaging
  • Facility Network Design
  • Logistical Operations
  • Inventory Flow
  • Information Flow
  • Logistical Integration Objectives
  • Responsiveness
  • Variance Reduction
  • Inventory Reduction
  • Shipment Consolidation
  • Quality
  • Life Cycle Support
  • Logistical Operating Arrangements
  • Echelon
  • Direct
  • Combined
  • Flexible Structure
  • Supply Chain Synchronization
  • Performance Cycle Structure
  • Performance Cycle Uncertainty
  • Summary
  • Study Questions
  • Challenge Questions
  • Chapter 4: Customer Accommodation
  • Chapter 4 Introduction
  • Customer-Focused Marketing
  • Transactional versus Relationship Marketing
  • Supply Chain Service Outputs
  • Omnichannel Services
  • Customer Service
  • Availability
  • Operational Performance
  • Service Reliability
  • The Perfect Order
  • Logistics Service Platforms
  • Customer Satisfaction
  • Customer Expectations
  • A Model of Customer Satisfaction
  • Increasing Customer Expectations
  • Limitations of Customer Satisfaction
  • Customer Success
  • Achieving Customer Success
  • Value-Added Services
  • Developing Customer Accommodation Strategy
  • Framework for Strategic Choice
  • Customer Relationship Management Technology
  • Summary
  • Study Questions
  • Challenge Questions
  • Chapter 5: Integrated Operations Planning
  • Part 2 Supply Chain Operations
  • Chapter 5 Introduction
  • Supply Chain Planning
  • Supply Chain Visibility
  • Simultaneous Resource Consideration
  • Resource Utilization
  • Supply Chain Planning Applications
  • Demand Planning
  • Production Planning
  • Logistics Planning
  • Inventory Management
  • Sales and Operations Planning (S&OP)
  • S&OP Process
  • Making S&OP Work
  • APS System Overview
  • APS System Components
  • Supply Chain Planning Benefits
  • Supply Chain Planning Considerations
  • Integrated Business Planning
  • Supply Chain Planning Summary
  • Collaborative Planning, Forecasting, and Replenishment
  • Forecasting
  • Forecasting Requirements
  • Forecasting Components
  • Forecasting Process
  • Forecasting Techniques
  • Forecasting Accuracy
  • Summary
  • Study Questions
  • Challenge Questions
  • Chapter 6: Procurement and Manufacturing
  • Chapter 6 Introduction
  • The Quality Imperative
  • Dimensions of Product Quality
  • Total Quality Management
  • Procurement Importance
  • Procurement Objectives
  • Continuous Supply
  • Rationalized Inventory Investment
  • Quality Improvement
  • Technology and Innovation
  • Lowest Total Cost of Ownership
  • Procurement Strategy
  • Insourcing versus Outsourcing
  • Alternative Procurement Strategies
  • Procurement Strategy Portfolio
  • Global Sourcing
  • Rationale for Low-Cost-Country Sourcing
  • Challenges for Low-Cost-Country Sourcing
  • Logistical Interfaces with Procurement
  • Just-in-Time
  • Procurement of Logistics Services
  • Performance-Based Logistics6
  • Manufacturing
  • Manufacturing Processes
  • Job Shop Process
  • Batch Process
  • Line Flow Process
  • Continuous Process
  • Matching Manufacturing Strategy to Market Requirements
  • Manufacturing Strategies
  • Engineer-to-Order
  • Make-to-Order
  • Assemble-to-Order
  • Make-to-Plan
  • Mass Customization
  • Lean Systems
  • Six-Sigma
  • Design-for-Logistics
  • Summary
  • Study Questions
  • Challenge Questions
  • Chapter 7: Inventory
  • Part 3 Supply Chain Logistics Operations
  • Chapter 7 Introduction
  • Inventory Functionality and Definitions
  • Inventory Functionality
  • Inventory Definitions
  • Inventory Carrying Cost
  • Capital
  • Taxes
  • Insurance
  • Obsolescence
  • Storage
  • Planning Inventory
  • When to Order
  • How Much to Order
  • Managing Uncertainty
  • Demand Uncertainty
  • Performance Cycle Uncertainty
  • Safety Stock with Combined Uncertainty
  • Estimating Fill Rate
  • Dependent Demand Replenishment
  • Inventory Management Policies
  • Inventory Control
  • Reactive Methods
  • Planning Methods
  • Collaborative Inventory Replenishment
  • Postponement
  • Inventory Management Practices
  • Product/Market Classification
  • Segment Strategy Definition
  • Policies and Parameters
  • Summary
  • Study Questions
  • Challenge Questions
  • Chapter 8: Transportation
  • Chapter 8 Introduction
  • Transport Functionality and Participants
  • Functionality
  • Participants
  • From Regulation to a Free Market System
  • Transportation Modal Structure
  • Rail
  • Truck
  • Water
  • Pipeline
  • Air
  • Modal Comparative Characteristics and Capabilities
  • Infrastructure in Crisis
  • Specialized Transportation Services
  • Parcel Services
  • Intermodal
  • Nonoperating Intermediaries
  • Transportation Economics and Pricing
  • Economy of Distance
  • Economy of Weight
  • Economy of Density
  • Other Pricing Factors
  • Costing Freight
  • Pricing Freight
  • Transportation Operations Management
  • Transportation Management Systems
  • Operations
  • Consolidation
  • Negotiation
  • Control
  • Payment, Auditing, and Claims Administration
  • Documentation
  • Bill of Lading
  • Freight Bill
  • Shipment Manifest
  • Product Pricing and Transportation
  • FOB Pricing
  • Delivered Pricing
  • Pickup Allowances
  • Summary
  • Study Questions
  • Challenge Questions
  • Chapter 9: Warehousing, Materials Handling, and Packaging
  • Chapter 9 Introduction
  • Strategic Warehousing
  • Service Benefits
  • Economic Benefits
  • Warehouse Ownership Arrangements
  • Private
  • Public
  • Contract
  • Network Deployment
  • Warehouse Decisions
  • Site Selection
  • Product Mix Analysis
  • Design
  • Handling
  • Layout
  • Sizing
  • Expansion
  • Warehouse Operations
  • Primary Warehouse Operations
  • Product Handling
  • Product Handling Considerations
  • Storage
  • Secondary Warehouse Operations
  • Accuracy and Audits
  • Security
  • Safety and Maintenance
  • Environmental Concerns and Regulatory Environment
  • Systems
  • Warehouse Management Systems
  • Yard Management Systems
  • Information-Directed Systems
  • Packaging Perspectives
  • Packaging for Handling Efficiency
  • Package Design
  • Unitization
  • Communication
  • Summary
  • Study Questions
  • Challenge Questions
  • Chapter 10: Global Supply Chains
  • Part 4 Supply Chain Logistics Design
  • Chapter 10 Introduction
  • Global Economies
  • Trade Agreements
  • Global Supply Chain Integration
  • Logistics in a Global Economy
  • Globalization Strategies
  • Managing the Global Supply Chain
  • Global Compliance
  • Customs and Border Protection
  • Compliance
  • Customs Broker
  • Enforcement
  • Conclusion
  • Summary
  • Study Questions
  • Challenge Questions
  • Chapter 11: Network Design
  • Chapter 11 Introduction
  • Enterprise Facility Network
  • Spectrum of Location Decisions
  • Local Presence: An Obsolete Paradigm
  • Warehouse Requirements
  • Supply Facing Drivers
  • Demand Facing Drivers
  • Customer Drivers
  • Warehouse Justification
  • Systems Concept and Analysis
  • Total Cost Integration
  • Transportation Economics
  • Inventory Economics
  • Total Cost Network
  • Formulating Logistical Strategy
  • Cost Minimization
  • Threshold Service
  • Service Sensitivity Analysis
  • Establishing Strategy
  • Other Considerations in Logistics Network Design
  • Planning Methodology
  • Phase I: Problem Definition and Planning
  • Feasibility Assessment
  • Project Planning
  • Phase II: Data Collection and Analysis
  • Assumptions and Data Collection
  • Analysis
  • Phase III: Recommendations and Implementation
  • Recommendations
  • Implementation
  • Application of Supply Chain Principles
  • Decision Application
  • Summary
  • Study Questions
  • Challenge Questions
  • Chapter 12: Relationship Management
  • Part 5 Supply Chain Logistics Administration
  • Chapter 12 Introduction
  • Development and Management of Internal Logistics Relationships
  • Functional Aggregation
  • Developing a Process Perspective
  • Development and Management of Supply Chain Relationships
  • Types of Supply Chain Relationships and Dependency
  • Power versus Leadership
  • Developing Trust in Relationships
  • Managing Supply Chain Relationships over Time
  • Initiating
  • Implementing
  • Maintaining
  • Terminating
  • Summary
  • Study Questions
  • Challenge Questions
  • Chapter 13: Performance Measurement
  • Chapter 13 Introduction
  • Measurement System Objectives
  • Operational Assessment
  • Functional Perspectives
  • Measuring Customer Relationships
  • Determining Appropriate Metrics
  • Rationalizing Performance Metrics
  • Supply Chain Comprehensive Metrics
  • Benchmarking
  • Information Technology and Measurement
  • Financial Assessment
  • Cost-Revenue Analysis
  • Strategic Profit Model
  • Requirements for Financial Reporting
  • Summary
  • Study Questions
  • Challenge Questions
  • Chapter 14: Supply Chain Trends
  • Chapter 14 Introduction
  • Understanding End-to-End Supply Chain Management
  • Developing Supply Chain Management Talent
  • Acquisition
  • Development
  • Conservation
  • Retention
  • Summary
  • Robotics and Artificial Intelligence
  • Managing Threats and Environmental Changes
  • Understanding the Security, Regulatory, Sustainability and Compliance Environment
  • Understanding Purchasing and Total Cost Management
  • Summary
  • Study Questions
  • Challenge Questions
  • Epilogue
  • Epilogue
  • Concerning Change: Logistics Is No Ordinary Occupation
  • Concerning Organization: It Is a Matter of Perspective
  • Concerning New Ideas: Some Are Not So New
  • Concerning Control: Have Perspective
  • Concerning Appreciation: Know the Value of What You Do
  • Problems
  • Problems
  • Cases
  • Case 1 Integrated Logistics for SES/BAG
  • Questions
  • Case 2 Woodmere Products
  • Current Operations
  • Time-Based Logistics
  • The Proposal
  • Questions
  • Case 3 Alternative Distribution for Prestin Protein, Inc. (PPI)
  • Retail Interest
  • Operating Procedures
  • Summary
  • Questions
  • Case 4 Westminster Company
  • Company Profile
  • Westminster Today
  • Westminster’s Distribution Network
  • Questions
  • Case 5 W-G-P Chemical Company
  • W-G-P Distribution Systems
  • The System Review
  • Questions
  • Case 6 Western Pharmaceuticals (A)
  • History
  • Present
  • Case 7 Western Pharmaceuticals (B)
  • Questions
  • Case 8 Customer Service at Woodson Chemical Company
  • Woodson Chemical Company
  • Industry Background
  • Questions
  • Case 9 Profitability Analysis at Best Potato Chips, Inc.
  • Company Background
  • Performance Statistics
  • Conclusion
  • Questions
  • Case 10 The Cooper Processing Company
  • Questions
  • Case 11 Supply Chain Management at Dream Beauty Company
  • Questions
  • Case 12 Diem Skin & Wellness Products
  • Questions
  • Case 13 DOW Greenhouse Gas Emission Scenario Study
  • Questions
  • Case 14 Smart Watch Bands—Global Sourcing and 3D Printing Strategy
  • QUESTIONS
  • Name Index
  • Name Index
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • K
  • L
  • M
  • N
  • O
  • P
  • R
  • S
  • T
  • V
  • W
  • Z
  • Subject Index
  • Subject Index
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • K
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W
  • X
  • Y
  • Z
  • Accessibility Content: Text Alternatives for Images
  • Figure 1.1 Extended Description (Chapter 1)
  • Unnumbered Figure 1.1 Extended Description (Chapter 1)
  • Figure 1.2 Extended Description (Chapter 1)
  • Unnumbered Figure 1.2 Extended Description (Chapter 1)
  • Figure 1.3 Extended Description (Chapter 1)
  • Figure 1.5 Extended Description (Chapter 1)
  • Figure 2.1 Extended Description (Chapter 2)
  • Figure 2.2 Extended Description (Chapter 2)
  • Figure 2.3 Extended Description (Chapter 2)
  • Figure 2.4 Extended Description (Chapter 2)
  • Figure 2.5 Extended Description (Chapter 2)
  • Figure 2.6 Extended Description (Chapter 2)
  • Figure 3.1 Extended Description (Chapter 3)
  • Figure 3.2 Extended Description (Chapter 3)
  • Figure 3.3 Extended Description (Chapter 3)
  • Figure 3.4 Extended Description (Chapter 3)
  • Figure 3.5 Extended Description (Chapter 3)
  • Figure 3.6 Extended Description (Chapter 3)
  • Figure 3.7 Extended Description (Chapter 3)
  • Figure 3.8 Extended Description (Chapter 3)
  • Figure 4.1 Extended Description (Chapter 4)
  • Figure 4.2 Extended Description (Chapter 4)
  • Figure 4.4 Extended Description (Chapter 4)
  • Figure 4.5 Extended Description (Chapter 4)
  • Figure 5.1 Extended Description (Chapter 5)
  • Figure 5.2 Extended Description (Chapter 5)
  • Figure 5.3 Extended Description (Chapter 5)
  • Figure 5.4 Extended Description (Chapter 5)
  • Figure 5.5 Extended Description (Chapter 5)
  • Figure 5.6 Extended Description (Chapter 5)
  • Figure 5 .7 Extended Description (Chapter 5)
  • Figure 5.8 Extended Description (Chapter 5)
  • Figure 5.9 Extended Description (Chapter 5)
  • Figure 6.1 Extended Description (Chapter 6)
  • Figure 6.2 Extended Description (Chapter 6)
  • Figure 6.3 Extended Description (Chapter 6)
  • Ununmbered Figure 6.1 Extended Description (Chapter 6)
  • Figure 6.4 Extended Description (Chapter 6)
  • Figure 7.1 Extended Description (Chapter 7)
  • Figure 7.2 Extended Description (Chapter 7)
  • Figure 7.3 Extended Description (Chapter 7)
  • Figure 7.4 Extended Description (Chapter 7)
  • Figure 7.5 Extended Description (Chapter 7)
  • Figure 7.6 Extended Description (Chapter 7)
  • Figure 7.7 Extended Description (Chapter 7)
  • Figure 7.8 Extended Description (Chapter 7)
  • Figure 7.9 Extended Description (Chapter 7)
  • Figure 7.10 Extended Description (Chapter 7)
  • Figure 7.12 Extended Description (Chapter 7)
  • Figure 7.13 Extended Description (Chapter 7)
  • Figure 8.1 Extended Description (Chapter 8)
  • Figure 8.2 Extended Description (Chapter 8)
  • Figure 8.3 Extended Description (Chapter 8)
  • Figure 8.4 Extended Description (Chapter 8)
  • Figure 8.5 Extended Description (Chapter 8)
  • Figure 9.1 Extended Description (Chapter 9)
  • Figure 9.2 Extended Description (Chapter 9)
  • Figure 9.3 Extended Description (Chapter 9)
  • Figure 9.4 Extended Description (Chapter 9)
  • Figure 9.5 Extended Description (Chapter 9)
  • Figure 9.6 Extended Description (Chapter 9)
  • Figure 9.7 Extended Description (Chapter 9)
  • Figure 9.8 Extended Description (Chapter 9)
  • Figure 9.9 Extended Description (Chapter 9)
  • Figure 10.1 Extended Description (Chapter 10)
  • Figure 11.1 Extended Description (Chapter 11)
  • Figure 11.2 Extended Description (Chapter 11)
  • Figure 11.3 Extended Description (Chapter 11)
  • Figure 11.4 Extended Description (Chapter 11)
  • Figure 11.5 Extended Description (Chapter 11)
  • Figure 11.6 Extended Description (Chapter 11)
  • Figure 11.7 Extended Description (Chapter 11)
  • Figure 11.8 Extended Description (Chapter 11)
  • Figure 11.9 Extended Description (Chapter 11)
  • Figure 11.10 Extended Description (Chapter 11)
  • Unnumbered Figure 11.1 Extended Description (Chapter 11)
  • Figure 12.1 Extended Description (Chapter 12)
  • Figure 12.2 Extended Description (Chapter 12)
  • Figure 12.4 Extended Description (Chapter 12)
  • Figure 12.5 Extended Description (Chapter 12)
  • Figure 13.1 Extended Description (Chapter 13)
  • Figure 13.2 Extended Description (Chapter 13)
  • Figure 13.3 Extended Description (Chapter 13)
  • Figure 13.4 Extended Description (Chapter 13)
  • Figure 13.5 Extended Description (Chapter 13)
  • Figure 14.1 Extended Description (Chapter 14)
  • Figure 14.2 Extended Description (Chapter 14)
  • Figure 14.3 Extended Description (Chapter 14)
  • Unnumbered Figure BM.1 Extended Description (Backmatter)
  • Figure 1 Extended Description (Case 2)
  • Figure 1 Extended Description (Case 5)
  • Unnumbered Figure 1 Extended Description (Case 13)
  • Unnumbered Figure 2 Extended Description (Case 13)
  • Unnumbered Figure 3 Extended Description (Case 13)
  • Unnumbered Figure 4 Extended Description (Case 13)
  • Additional Student Resources
  • Additional Student Resources
  • Data Sets for Cases
  • Practice Ops Student Manual
  • OM in the News