Strategic Management
Höfundar:
Garth Saloner; Andrea Shepard; Joel Podolny (Útgáfa: 1)
Kaup valmöguleikar
Nánar um bókina
- Wiley Global Education US
- 9781118102459
- 9780470009475
- ePub
- 1
- Garth Saloner; Andrea Shepard; Joel Podolny
- English
- 2005-11-23
- 100
- 10
- 2
Kaflar
- Front Matter
- Dedication
- PREFACE
- CHAPTER 1 INTRODUCTION
- 1.1 STRATEGIC MANAGEMENT
- 1.2 THE ROLE OF BUSINESS STRATEGY
- FIGURE 1-1 Strategic Management
- Examples: Dell Computer and Compaq Computer
- The Dynamics of Business Strategy
- FIGURE 1-2 Dynamics of Business Strategy
- Strategic Planning versus Strategic Thinking
- 1.3 THE ORGANIZATION AND ITS OBJECTIVES
- Performance: Overarching Objectives
- Firms and Managers
- 1.4 PERSPECTIVES ON THE IMPACT OF THE GENERAL MANAGER
- 1.5 ORGANIZATION OF THE BOOK
- CHAPTER 2 BUSINESS STRATEGY
- 2.1 INTRODUCTION
- 2.2 DESCRIBING BUSINESS STRATEGY
- FIGURE 2-1 Dynamics of Business Strategy
- Goals
- Scope
- Competitive Advantage
- Logic
- FIGURE 2-2 The Logic of the More Complete Strategy
- 2.3 RELATIONSHIP OF STRATEGY TO MISSION, PURPOSE, VALUES, AND VISION
- Mission, Purpose, and Values
- FIGURE 2-3 Charter, Mission, and Values Statement of Sunrise Medical
- FIGURE 2-4 A Mission Statement
- FIGURE 2-5 A Statement of Values
- Vision
- 2.4 THE STRATEGY STATEMENT
- Benefits of an Explicit Strategy Statement
- The Form and Use of the Strategy Statement
- An Example: Borders Books
- FIGURE 2-6 Strategy Statement for Borders, Inc.
- 2.5 DEVELOPING STRATEGY: THE STRATEGY PROCESS
- FIGURE 2-7 Steps in Setting Strategy
- Strategy Identification
- Strategy Evaluation: Testing the Logic
- Strategy Process and Strategic Change
- 2.6 SUMMARY
- CHAPTER 3 COMPETITIVE ADVANTAGE
- 3.1 INTRODUCTION
- 3.2 VALUE AND COMPETITIVE ADVANTAGE
- FIGURE 3-1 Sources of Competitive Advantage
- 3.3 TWO MAIN ROUTES TO COMPETITIVE ADVANTAGE
- Position
- Examples of Positional Advantage
- Capabilities
- 3.4 SUSTAINABLE COMPETITIVE ADVANTAGE
- Capability as Sustainable Competitive Advantage
- FIGURE 3-2 Sources of Causal Ambiguity
- Position as Sustainable Competitive Advantage
- 3.5 THE RELATIONSHIP OF POSITION TO CAPABILITIES
- FIGURE 3-3 Capabilities and Position Interact
- 3.6 POSITION, CAPABILITIES, AND “THE RESOURCE-BASED VIEW OF THE FIRM”
- 3.7 THE COST-QUALITY FRONTIER AND COMPETITIVE ADVANTAGE
- Product Quality and Cost
- A Cost–Quality Framework
- FIGURE 3-4 The Cost and Perceived Quality Framework
- Using the Cost–Quality Frontier to Illustrate Competitive Advantage: An Example
- FIGURE 3-5 Using the Cost-Quality Framework to Map Competition
- FIGURE 3-6 Firm B Has a Competitive Advantage over Firm D
- 3.8 SUMMARY
- CHAPTER 4 INTERNAL CONTEXT: ORGANIZATION DESIGN
- 4.1 INTRODUCTION
- 4.2 ORGANIZATION DESIGN AND COMPETITIVE ADVANTAGE
- FIGURE 4-1 Sources of Competitive Advantage
- FIGURE 4-2 Organization and Competitive Advantage
- 4.3 STRATEGY AND ORGANIZATION AT SOUTHWEST AIRLINES
- Southwest's Strategy and Performance
- Southwest's Organization
- Comparisons to Other Airlines
- Summary: Consistency and Alignment
- 4.4 THE CHALLENGE OF ORGANIZATION DESIGN
- The Coordination Problem
- The Incentive Problem
- 4.5 MEETING THE CHALLENGE
- FIGURE 4-3 Elements of Organizational Design
- Architecture: Structure
- FIGURE 4-4 A Functional Architecture
- FIGURE 4-5 A Divisional Architecture
- Examples of Horizontal Linkages
- Architecture: Compensation and Rewards
- Routines
- Culture
- 4.6 ARC ANALYSIS
- FIGURE 4-6 ARC Analysis: Building an Effective Organization
- 4.7 SUMMARY
- FIGURE 4-7 ARC Analysis Questions
- CHAPTER 5 ORGANIZATION AND COMPETITIVE ADVANTAGE
- 5.1 INTRODUCTION
- 5.2 ALIGNING STRATEGY AND ORGANIZATION
- FIGURE 5-1 The Link between Internal Context and Competitive Advantage
- FIGURE 5-2 Strategic Alignment
- Applying ARC Analysis to Assess Strategic Alignment: Southwest Airlines Revisited
- FIGURE 5-3 An Abbreviated Analysis of Southwest Airlines
- Other Examples: Sony, Apple Computer, and Silicon Graphics
- 5.3 BUILDING AND CREATING COMPETITIVE ADVANTAGE
- FIGURE 5-4 Strategic Alignment Implications
- Explorers and Exploiters
- Interdependence and Tight-Coupling
- Organizational Slack
- Central Direction
- The ARC of Explorers and Exploiters
- TABLE 5-1 Explorer and Exploiter Profiles
- 5.4 COMBINING EXPLORATION AND EXPLOITATION
- 5.5 COSTS OF ORGANIZATIONAL CHANGE
- 5.6 SUMMARY
- CHAPTER 6 EXTERNAL CONTEXT: INDUSTRY ANALYSIS
- 6.1 INTRODUCTION
- 6.2 THE EFFECTS OF INDUSTRY CHARACTERISTICS ON FIRM PERFORMANCE
- FIGURE 6-1 Ratio of Market to Asset Value for Selected Industries
- FIGURE 6-2 Ratio of Market Value to Asset Value for Steel and Selected Steel Manufacturers
- 6.3 ORGANIZING INDUSTRY ANALYSIS
- FIGURE 6-3 The Structure-Conduct-Performance Paradigm
- FIGURE 6-4 Porter's “Five Forces” Industry Analysis Framework
- 6.4 A FRAMEWORK FOR INDUSTRY ANALYSIS
- FIGURE 6-5 An Illustrative Value Chain
- Value Creation: Potential Industry Earnings (PIE)
- FIGURE 6-6 Potential Industry Earnings in a Simple Value Chain
- Determinants of PIE
- FIGURE 6-7 Forces that Increase Potential Industry Earnings (PIE)
- An Example of Value Creation: Lobster PIE
- FIGURE 6-8 Potential Industry Earnings (PIE) for the Lobster Industry
- FIGURE 6-9 Incremental Opportunity Cost in the Lobster Industry Value Chain
- Capturing Value: Dividing PIE
- Competition
- FIGURE 6-10 Forces Increasing the Share of PIE Retained by Incumbents
- Entry and Incumbency Advantage
- An Example of the Effects of Competition and Entry
- FIGURE 6-11 Entry and Price in the Pharmaceutical Industry
- Vertical Power: Buyer or Supplier Power
- Dividing the Lobster PIE
- FIGURE 6-12 Revenues and Profit in the Lobster Industry
- 6.5 INDUSTRY DEFINITION
- Industry Definition Based on “Close” Substitutes
- Industry Definitions for Systems of Complementary Products
- 6.6 SUMMARY
- CHAPTER 7 THE SPECTRUM OF COMPETITION AND NICHE MARKETS
- 7.1 INTRODUCTION
- 7.2 THE SPECTRUM OF COMPETITION
- FIGURE 7-1 The Spectrum of Competition
- Structure and Behavior
- 7.3 NICHE MARKETS AND PRODUCT DIFFERENTIATION
- Building, Defending, and Exploiting a Market Niche: Benetton and The Gap
- 7.4 CONSUMER PREFERENCES AND PRODUCT DIFFERENTIATION
- Preferences and Products
- FIGURE 7-2 Consumer Preference for Cereal “Crunchiness”
- FIGURE 7-3 Location of Cereal Brands
- FIGURE 7-4 Mapping the U.S. Automotive Market
- Horizontal and Vertical Product Differentiation
- 7.5 DIFFERENTIATION AND COMPETITION
- Niches and Neighbors
- TABLE 7-1 Segmentation in the Personal Computer Industry
- Differentiation Softens Competition
- Price Competition and Market Share
- TABLE 7-2 Illustration of Product Demand, Price, and Product Differentiation (Competitor's Price = 1.00)
- 7.6 PRODUCT POSITIONING
- 7.7 SUMMARY
- APPENDIX: MONOPOLY, COMPETITION, AND NICHE MARKETS
- Monopoly
- FIGURE 7A-1 Monopoly Firm
- Perfect Competition
- FIGURE 7A-2 Competitive Firm
- Niche Markets
- FIGURE 7A-3 The Market for Cheerios When It Faces No Nearby Competitors
- FIGURE 7A-4 Effects of Differentiation on Sales
- FIGURE 7A-5 Cheerios Monopoly Charging a Price = p
- FIGURE 7A-6 Cheerios Charges Price = p When Its Competitors Charge Price = 0
- CHAPTER 8 COMPETITION IN CONCENTRATED MARKETS
- 8.1 INTRODUCTION
- 8.2 OLIGOPOLY: THE ELEMENTS OF STRATEGIC INTERACTION
- FIGURE 8-1 Elements of Strategic Interaction
- Differences in Actions
- TABLE 8-1 The Demand for Fish and Industry Revenue
- TABLE 8-2 How Many Fish to Catch: Firm Profits for Each Level of Outputs
- Timing
- Players
- Information
- Repetition
- TABLE 8-3 The Incentive to Cheat by Lowering Price
- TABLE 8-4 Stock Market Response to “Simplified Pricing”
- Summary
- 8.3 DOMINANT FIRMS
- 8.4 ANTITRUST
- Collusion and Antitrust
- 8.5 SUMMARY
- CHAPTER 9 ENTRY AND THE ADVANTAGE OF INCUMBENCY
- 9.1 INTRODUCTION
- FIGURE 9-1 Entry Barriers Increase the Share of PIE Retained by Incumbents
- 9.2 TYPES OF INCUMBENCY ADVANTAGE
- Scale Advantages
- FIGURE 9-2 Fixed and Variable Costs
- FIGURE 9-3 Covering Fixed Costs
- FIGURE 9-4 Covering Fixed Costs with Two Firms
- FIGURE 9-5 Long-run Economies of Scale
- Incumbency Advantage from Cumulative Investment
- Learning Economies
- FIGURE 9-6 An Example of Learning Economies
- FIGURE 9-7 Learning Economies as a Barrier to Entry
- Innovation Advantage
- Promotional Advantage
- Incumbency Advantage from Consumer Loyalty
- Incumbency Advantage from Switching Costs and Demand-Side Increasing Returns
- Incumbency Advantage from Sunk Costs
- Firm Scope
- 9.3 ENTRY BARRIERS AT WORK
- TABLE 9-1 Entry Thresholds in Small Towns
- 9.4 STRATEGICALLY CREATING INCUMBENCY ADVANTAGE
- Packing the Product Space
- FIGURE 9-8 The Entry Blocking Investment Decision
- FIGURE 9-9 Payoffs in the Entry Blocking Decision
- Blocking Entry through Contract or Vertical Integration
- Signaling to Prevent Entry
- Entry Barriers and Antitrust
- 9.5 SUMMARY
- CHAPTER 10 CREATING AND CAPTURING VALUE IN THE VALUE CHAIN
- 10.1 INTRODUCTION
- 10.2 VALUE CREATION AND VALUE CAPTURE
- FIGURE 10-1 A Stronger Vertical Position Increases the Share of PIE Incumbents Retain
- FIGURE 10-2 Creating Value Increases the Size of the PIE and the Size of the Firm's Slice
- 10.3 THE VALUE CHAIN AND BUYER OR SUPPLY POWER
- FIGURE 10-3 A Value Chain
- 10.4 CAPTURING VALUE
- Value Capture without Buyer or Supplier Power
- TABLE 10-1 Value Creation and Capture in a Chain with No Buyer or Supplier Powera
- Value Capture by a Single Powerful Supplier (or Buyer)
- TABLE 10-2 Value Creation and Capture with a Single Monopolista
- Value Capture When Buyers and Suppliers Are Powerful
- Double Marginalization
- Bargaining between Powerful Buyers and Suppliers
- TABLE 10-3 Value Allocation When Each Firm Has a Monopoly Positiona
- Reducing Power in Other Segments
- 10.5 CREATING VALUE
- Opportunities for Creating Value: The Coordination Problem
- Contracting to Create Value: The Incentive Problem
- 10.6 SUMMARY
- APPENDIX: PRICE DISCRIMINATION
- TABLE 10-A1 Separating Consumers by Their Preferences for Quality
- TABLE 10-A2 The Effect of Bundling
- CHAPTER 11 STRATEGIC MANAGEMENT IN A CHANGING ENVIRONMENT
- 11.1 INTRODUCTION
- FIGURE 11-1 Dynamics of Business Strategy
- 11.2 THE EVOLUTION OF THE U.S. AUTOMOBILE INDUSTRY1
- 11.3 CHANGE AND COMPETITIVE ADVANTAGE
- FIGURE 11-2 Change and Competitive Advantage
- 11.4 INDUSTRY LIFE CYCLE
- Emergence
- FIGURE 11-3 The Industry Life Cycle
- Growth
- Maturity and Decline
- TABLE 11-1 Company and Plant Concentration, 1947–1992
- TABLE 11-2 Surviving Breweries by Capacity, 1959–1992
- 11.5 THE EVOLUTION OF INDUSTRY ORGANIZATION
- Horizontal vs. Vertical Organization
- FIGURE 11-4 The “Old” Computer Industry
- FIGURE 11-5 The “New” Computer Industry
- Organizational Implications of Industry Structure
- 11.6 MANAGING STRATEGIC CHANGE
- Overcoming the Barriers to Strategic Change
- FIGURE 11-6 Organization Designs for Corporate Entrepreneurship
- Managing Under Uncertainty: Scenario Analysis
- Strategic Change: An Example
- SUMMARY
- CHAPTER 12 STRATEGY IN MARKETS WITH DEMAND-SIDE INCREASING RETURNS
- 12.1 INTRODUCTION
- 12.2 SOURCES OF DEMAND-SIDE INCREASING RETURNS (DSIR)
- Compatibility Benefits
- Network Benefits
- FIGURE 12-1 Dilbert Is an Early Videophone Adopter
- FIGURE 12-2 The Network Effect
- FIGURE 12-3 A “Star” Network in Banking
- 12.3 COMPETITION IN MARKETS WITH DEMAND-SIDE INCREASING RETURNS
- Installed Base and Tipping
- FIGURE 12-4 Positive Feedback
- Competitive Strategies for Building DSIR
- 12.4 SYSTEMS OF COMPONENTS
- System Compatibility
- Leveraging Market Position
- FIGURE 12-5 Domino Has a DSIR Advantage from Dominating Component 1
- FIGURE 12-6 A New, Intermediate, Layer Emerges
- 12.5 TECHNOLOGY ADOPTION
- FIGURE 12-7 Illustrative Adoption Pattern
- 12.6 MANAGING THE ADOPTION PROCESS
- FIGURE 12-8 An Alternative Adoption Pattern
- Marketing to Create Momentum
- Leveraging Reputation
- Committing to “Open” Standards
- Winning Over An Influential Buyer
- Advance Sign-Ups
- Winks at Pirates
- Leasing
- Price Commitments
- 12.7 STANDARDS-SETTING PROCESSES
- 12.8 SUMMARY
- CHAPTER 13 GLOBALIZATION AND STRATEGY
- 13.1 INTRODUCTION
- 13.2 IMPLICATIONS FOR MANAGERS
- FIGURE 13-1 Sources of Competitive Advantage
- 13.3 STRATEGIC GAINS FROM GLOBALIZATION
- 13.4 GLOBALIZATION OF INDUSTRIES AND ECONOMIES
- 13.5 STRATEGIC CHALLENGES
- The Challenge of Local Responsiveness
- FIGURE 13-2 Distribution of Selected Countries on Individualism-Collectivism and Power Distance Scales
- The Challenge of Global Efficiency
- The Challenge of Learning
- FIGURE 13-3 The Relationship between Wages and Productivity
- 13.6 ORGANIZING TO MEET THE CHALLENGE
- Federated vs. Centralized
- Building the Middle Ground
- The Regional Organization
- Locational Advantage
- FIGURE 13-4 Selected Location-Based Determinants of Competitive Advantage: The “Diamond”
- The Transnational Corporation
- 13.7 SUMMARY
- CHAPTER 14 CORPORATE STRATEGY: MANAGING FOR VALUE IN A MULTIBUSINESS COMPANY
- 14.1 INTRODUCTION
- FIGURE 14-1 Business Unit Strategy
- 14.2 A FRAMEWORK FOR CORPORATE STRATEGY
- FIGURE 14-2 The Multibusiness Firm
- Managing Strategic Spillovers
- FIGURE 14-3 Business Unit Spillovers
- A Framework for Corporate Strategy
- FIGURE 14-4 Adding Value in a Multibusiness Company
- 14.3 DOES CORPORATE ADD VALUE?
- The Performance of Diversified Firms
- 14.4 STRATEGIC SPILLOVERS AND COMPETITIVE ADVANTAGE
- Identifying and Managing Spillovers
- Sources of Spillovers
- FIGURE 14-5 Managing Strategic Spillovers
- 14.5 LEVERS: RESOURCE ALLOCATION AND ORGANIZATION DESIGN
- Resource Allocation
- Allocating Financial Capital
- Allocating Human Capital
- Organization Design
- Architecture and Firm Performance
- Routines for Information and Influence
- Routines and Norms for Intervention
- Corporate Direction
- 14.6 SUMMARY
- CHAPTER 15 THE STRATEGY PROCESS
- 15.1 INTRODUCTION
- 15.2 SOME PRINCIPLES OF THE STRATEGY PROCESS
- 15.3 BUSINESS STRATEGY PROCESS
- FIGURE 15-1 Steps in Setting Business Strategy
- Strategy Identification
- Strategy Evaluation
- Internal
- External
- Developing and Evaluating Strategic Options
- FIGURE 15-2 Inputs to Strategy Evaluation
- Selecting and Communicating the Strategy
- Strategy Process in a Rapidly Changing Environment
- 15.4 STRATEGIC PLANS
- FIGURE 15-3 Examples of Major Directions, Objectives, Actions, and Benchmarks
- 15.5 THE EVOLUTION OF STRATEGY
- Autonomous and Intentional Strategic Changes
- 15.6 CORPORATE STRATEGY PROCESSES
- Corporate Strategy Processes for Strategically Independent Businesses
- FIGURE 15-4 Corporate Strategy Process When Business Units Are Strategically Independent
- FIGURE 15-5 The McKinsey–GE Investment Priority Screen
- FIGURE 15-6 The BCG Typology for Assessing Investment Opportunities Facing a Diversified Firm
- Corporate Strategy for Strategically Interdependent Businesses
- FIGURE 15-7 Expanded Corporate Strategy Process
- The Role of General Managers
- 15.7 CONCLUDING REMARKS
- Back Matter
- APPENDIX APPLYING GAME THEORY TO STRATEGIC MANAGEMENT
- A.1 INTRODUCTION
- A.2 A FAMOUS EXAMPLE: THE PRISONERS' DILEMMA
- FIGURE A-1 Expected Jail Time in the Prisoners’ Dilemma
- FIGURE A-2 Payoffs for the Battle of the Sexes
- A.3 NASH EQUILIBRIUM AND DUOPOLY
- FIGURE A-3 Best-Response Functions
- A.4 THE EFFECT OF REPETITION
- A.5 CREDIBILITY, COMMITMENT, AND FLEXIBILITY
- The Value of Flexibility: Real Options
- Commitment and Credibility
- FIGURE A-4 Payoffs in the Entry Game
- FIGURE A-5 The Extensive Form of the Entry Game
- FIGURE A-6 The Extensive Form of the Modified Entry Game
- A.6 STRATEGIC BEHAVIOR IN THE PRESENCE OF ASYMMETRIC INFORMATION
- Signaling
- Screening
- Reputation
- A.7 SUMMARY
- CREDITS
- INDEX