Quantum Leadership: Creating Sustainable Value in Health Care

Höfundar: Nancy M. Albert; Sharon Pappas (Útgáfa: 7)
Quantum Leadership: Creating Sustainable Value in Health Care

Kaup valmöguleikar

Healthcare organizations are experiencing rapid and complex changes in delivery of care, and nurses and health care providers must possess the leadership skills to navigate such change. Quantum Leadership: Creating Sustainable Value in Health Care, Seventh Edition provides strategies for handling periods of transformation while creating a healing environment for both providers and patients. With clarity and depth of detail, it features theories about contemporary leadership within today's complex and diverse healthcare delivery system.

It works from a model of complexity leadership, in which leadership is not limited to those with certain titles but an attribute that every healthcare worker can develop for success in fast-moving, information-overloaded organizations. With Quantum Leadership: Creating Sustainable Value in Health Care, Seventh Edition, nursing students will feel confident in their leadership skills to manage changes in delivery of care with optimal patient-centered care.

Nánar um bókina

Útgefandi
Jones & Bartlett Learning
ISBN
9781284019728
Print ISBN
9781284297669
Format
ePub
Útgáfa
7
Höfundar
Nancy M. Albert; Sharon Pappas
Tungumál
English
Útgefið
2024-08-16
Prent takmörkun á líftíma
100
Prent takmörkun
30
Afritunar takmörkun
10

Kaflar

  • Cover
  • Title Page
  • Copyright Page
  • Brief Contents
  • Contents
  • Preface
  • Acknowledgments
  • Case Study Instructions
  • CHAPTER 1 A New Landscape for Leadership: Changing the Health Script in an Age of Value
  • Leading in a World of Constant Movement
  • Newton and Organizational Design
  • Leading in the Postdigital Age
  • Change Is
  • Postdigital Leadership
  • Endless Change
  • The Quantum Character of Leadership
  • The Compression of Time Will Affect How Work Is Done
  • Change and Effectiveness
  • Conclusion
  • References
  • Suggested Readings
  • Quiz Questions
  • CHAPTER 2 Ten Complexity Principles for Leaders Advancing Value in the Quantum Age
  • Chaos and Complexity and the Drive for Value
  • Principle 1: Wholes Are Not Just the Sum of Their Parts
  • Principle 2: All Health Care Is Local
  • Principle 3: Value Is Now the Centerpiece of Service Delivery
  • Principle 4: Simple Systems Aggregate to Complex Systems
  • Principle 5: Diversity Is Essential to Life
  • Principle 6: Error Is Essential to Success
  • Principle 7: Systems Thrive When All of Their Functions Intersect and Interact
  • Principle 8: Equilibrium and Disequilibrium Are in Constant Tension
  • Principle 9: Change Is Generated From the Center Outward
  • Principle 10: Revolution Results From the Aggregation of Local Changes
  • Conclusion
  • References
  • Suggested Readings
  • Quiz Questions
  • CHAPTER 3 Innovation Leadership and Professional Governance: Building the Structure for Transformation
  • Definitions and Concepts
  • Rationale for Healthcare Innovation
  • Innovation Label Versus Innovation Role
  • Conclusion
  • References
  • Suggested Readings
  • Quiz Questions
  • CHAPTER 4 Innovation and Opportunity: Leading Through the White Water of Change
  • Driving the Culture of Innovation
  • Equity and Partnership
  • Decisions and Structures
  • The Centrality of the Point of Service
  • Alignment, Not Motivation
  • Creating Stakeholder Value
  • The Contextual/Strategic Role of the Board
  • The C-Suite and the Context for Innovation
  • First-Line Leaders: The Catalyst for Innovation
  • Creating a Context That Supports the Innovator
  • Innovation and the Membership Community
  • Balancing Innovation With Value
  • Differentiating Roles in Innovation
  • Leadership and the Will to Innovate
  • Conclusion
  • References
  • Suggested Readings
  • Quiz Questions
  • CHAPTER 5 From Evidence to Innovation: Measuring the Foundations of Practice and Value
  • Key Drivers for Change
  • A Very Complex System
  • Emergence and Uncertainty
  • New Healthcare Valuation Model
  • Conclusion
  • References
  • Suggested Readings
  • Quiz Questions
  • CHAPTER 6 Diversity and Difference: Managing Conflict in a Transdisciplinary Network
  • Growth and Transformation
  • Avoiding Unnecessary Conflict
  • Team-Based Conflict Issues
  • Identity-Based Conflicts
  • Interest-Based Conflicts
  • People and Behavior
  • Conclusion
  • References
  • Suggested Readings
  • Quiz Questions
  • CHAPTER 7 Leading Constant Movement: Transforming Chaos and Crisis
  • Normative and Nonnormative Crisis
  • The Leader’s Perception of Crisis
  • Understanding Crisis
  • Complexity and Technology
  • Complexity and Organizations
  • Adaptive Capacity and Change
  • The Human Resources Focus
  • Adaptive Capacity in Human Organizations
  • Strategic Crisis Management
  • Macro Considerations for Organizational Crisis
  • Synthesizing External and Internal Factors
  • Strategic Core
  • Team Performance
  • Team Outcomes
  • User Expectations
  • The Partnership Team Process Factors
  • Impact on Outcomes
  • Internalization and Externalization
  • Ensuring a Strong Service Core
  • Crisis and Environmental Scanning
  • Crisis Preparedness
  • Planning
  • Recovery/Salvage Stage
  • Adaptive Effectiveness
  • Conclusion
  • References
  • Suggested Readings
  • Quiz Questions
  • CHAPTER 8 The Focused Leader: Embracing Vulnerability, Risk Taking, and the Potential to Succeed
  • Leadership Fitness in the New Millennium
  • Vulnerability
  • Power
  • The Cycle of Vulnerability
  • Changing the Way We Change
  • New Relationships
  • Complexity Communication
  • Collective Mindfulness
  • Strategies for Cultivating Leadership Vulnerability
  • Is There a Choice?
  • Conclusion
  • References
  • Suggested Readings
  • Quiz Questions
  • CHAPTER 9 Transforming Error and Engaging Failure Toward a Culture of Safety
  • Creating the Context for Safety
  • Just Culture
  • Learning
  • Teamwork
  • Evidence-Based Practice
  • Patient-Centered Care
  • Leadership
  • Healthcare Leadership: Issues and Opportunities
  • Highly Reliable Organizations and Safety Culture
  • Conclusion
  • References
  • Suggested Readings
  • Quiz Questions
  • CHAPTER 10 The Fully Engaged Leader: Demonstrating Capacity to Sustain Relationships
  • Underpinnings of Emotional Competence
  • Nature of Emotional Competence
  • Benefits of Emotional Competence in Health Care
  • Developing Emotional Competence
  • Emotionally Incompetent Behaviors
  • Team Emotional Competence
  • Connecting With Generations of Workers
  • Conclusion
  • References
  • Suggested Readings
  • Quiz Questions
  • CHAPTER 11 Toxic Organizations and People: The Leader as Transformer
  • Cultures Depend on Healthy Individuals to Help Patients Heal
  • How Does Toxicity Develop?
  • How Leaders Shape Culture
  • Leadership Polarity Dominates
  • Millennial Nurses Crave Connection
  • Toxic Behaviors
  • Ten Principles for Minimizing Toxic Behavior in Organizations
  • Conclusion
  • References
  • Suggested Readings
  • Quiz Questions
  • CHAPTER 12 Coaching for Unending Change: Transforming the Membership Community
  • From Responsibility to Accountability
  • Transforming Work and the Transforming Worker
  • Evolution and Revolution
  • The Learning Organization
  • Organizing for Transformation
  • Dealing With the Lack of Time
  • The Leader as Revolutionary
  • Innovation Coaching
  • Making Integration Work
  • Addressing Problems Head-On
  • Eliminating Firefighting Altogether
  • Conclusion
  • References
  • Suggested Readings
  • Quiz Questions
  • CHAPTER 13 The Leader’s Courage to Be Willing: Building a Context for Hope
  • A Context for Hope
  • Will
  • Strategies to Facilitate Willingness
  • Relighting the Lamp
  • Conclusion
  • References
  • Suggested Readings
  • Quiz Questions
  • CHAPTER 14 Engaging the Spirit of Leadership: Becoming a Living Leader
  • Chaos and the Call to Leadership
  • Self-Management and Creativity
  • Creativity and Innovation
  • Exercising the Spirit
  • Spiritual Intelligence: 10 Mindful Rules of the Road
  • Becoming Self
  • Listening for the Sounds of Change
  • Finding Spirit in the Chaos
  • The Compensations of Ignorance
  • Mystery
  • Synthesis and Synergy
  • References
  • Suggested Readings
  • Quiz Questions
  • Appendix: Quiz Answers
  • Index