Personal and Organizational Excellence through Servant Leadership

Höfundur: Sen Sendjaya (Útgáfa: 0)
Personal and Organizational Excellence through Servant Leadership

Kaup valmöguleikar

This book provides an evidence-based actionable framework and measure of servant leadership to help management practitioners build effective and ethical workplaces. It explains the reasons why the best workplaces such as Starbucks, Southwest Airlines, Ritz-Carlton and ServiceMaster apply servant leadership. Servant leadership is an intellectually compelling and emotionally satisfying theory of leadership with relevance and application to the workplace settings.

Based on multiple rigorous studies in the Western and Eastern contexts, the book outlines the six dimensions of servant leadership and the impacts they have on key outcomes such as citizenship behaviors, job satisfaction, team creativity and innovation, and organizational performance. The book outlines a measurement instrument that can be used for leadership assessment, selection and training purposes and to develop strategies to leverage the six behavioral dimensions of servant leadership at the personal, team and organizational level.

Nánar um bókina

Útgefandi
Springer Nature
ISBN
9783319161969
Print ISBN
9783319161952
Format
Page Fidelity (PDF)
Útgáfa
0
Höfundar
Sen Sendjaya
Tungumál
English
Útgefið
2015-04-29
Prent takmörkun á líftíma
100
Prent takmörkun
2
Afritunar takmörkun
2

Kaflar

  • Contents
  • 1 Introduction to Servant Leadership
  • 1.1 Working Definition
  • 1.2 Rationale for Servant Leadership
  • 1.2.1 Contextual
  • 1.2.2 Anecdotal
  • 1.2.3 Empirical
  • 1.2.4 Philosophical
  • 1.2.5 Cross-Cultural
  • References
  • 2 Servant Leadership Research
  • 2.1 Origin of Servant Leadership
  • 2.2 Servant Leadership and Other Theories
  • 2.2.1 Charismatic and Transformational Leadership
  • 2.2.2 Authentic Leadership
  • 2.2.3 Spiritual Leadership
  • 2.3 Positive Effects of Servant Leadership
  • 2.3.1 Creativity and Innovation
  • 2.3.2 Trust in Leaders
  • 2.3.3 Organizational Citizenship Behavior
  • 2.3.4 Job Satisfaction
  • 2.3.5 Employee Work Engagement
  • 2.4 Development of the Servant Leadership Behavior Scale
  • 2.4.1 Scale Design
  • 2.4.2 Scale Development
  • 2.4.3 Scale Validation
  • 2.5 Objections to Servant Leadership
  • 2.5.1 “Servant Leaders? I Don't Want to Be Slaves!”
  • 2.5.2 “Are Servant Leaders Doormats?”
  • 2.5.3 “Servant Leadership Is for Religious People”
  • 2.5.4 “Servant Leadership Is an Oxymoron”
  • 2.5.5 “Which One Comes First: Influence or Service?”
  • References
  • 3 Voluntary Subordination
  • 3.1 Being a Servant
  • 3.2 Acts of Service
  • 3.3 Self-Serving vs Servant Leaders
  • 3.4 Actionable Commitments of Servant Leadership
  • References
  • 4 Authentic Self
  • 4.1 False Self
  • 4.1.1 Multiple Selves
  • 4.1.2 Part-Selves
  • 4.1.3 Role-Based Self
  • 4.2 Authentic Self
  • 4.2.1 Humility
  • 4.2.2 Integrity
  • 4.2.3 Accountability
  • 4.2.4 Security
  • 4.2.5 Vulnerability
  • 4.3 Actionable Commitments of Servant Leadership
  • References
  • 5 Covenantal Relationship
  • 5.1 Acceptance
  • 5.2 Availability
  • 5.3 Equality
  • 5.4 Collaboration
  • 5.5 Actionable Commitments of Servant Leadership
  • References
  • 6 Responsible Morality
  • 6.1 Is Moral Leadership an Oxymoron?
  • 6.2 Moral Reasoning
  • 6.3 Moral Action
  • 6.4 Servant vs Machiavellian Leader
  • 6.5 Actionable Commitments of Servant Leadership
  • References
  • 7 Transcendental Spirituality
  • 7.1 Transcendental Beliefs
  • 7.2 Interconnectedness
  • 7.3 Sense of Mission
  • 7.4 Wholeness
  • 7.5 Actionable Commitments of Servant Leadership
  • References
  • 8 Transforming Influence
  • 8.1 Vision
  • 8.2 Empowerment
  • 8.3 Modelling
  • 8.4 Mentoring
  • 8.5 Trust
  • 8.6 Actionable Commitments of Servant Leadership
  • References
  • 9 Servant Leadership Development
  • 9.1 The Leaders-Followers-Context Triangle
  • 9.2 The Past-Present-Future Triangle
  • 9.2.1 The Past
  • 9.2.1.1 Early Years Experience
  • 9.2.1.2 Crucibles
  • 9.2.2 The Present
  • 9.2.3 The Future
  • 9.3 The Being-Knowing-Doing Triangle
  • References
  • Appendix: Interviews Methods
  • Purpose of Interview
  • Analytical Categories
  • Validity and Reliability
  • The Interview Sample
  • Interview Process
  • Analysis of Interview Data
  • References