Operations and Supply Chain Management

Name: Operations and Supply Chain Management
Price: 5660 ISK
Availability: InStock
Author: Roberta S. Russell; Bernard W. Taylor
ISBN: 9781119905622

Höfundar: Roberta S. Russell; Bernard W. Taylor (Útgáfa: 11)

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Help your students develop the skills needed to make informed business decisions. Appropriate for all business students, Operations and Supply Chain Management, 11th Edition provides a foundational understanding of operations management processes while ensuring the quantitative topics and mathematical applications are easy for students to understand. Teach your students how to analyze processes, ensure quality, manage the flow of information and products, create value along the supply chain in a global environment, and more.

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Útgefandi: Wiley Global Education US

ISBN: 9781119905622

Print ISBN: 9781119905677

Format: ePub

Útgáfa: 11

Höfundar: Roberta S. Russell; Bernard W. Taylor

Tungumál: English

Útgefið: 05/2023

Prent takmörkun á líftíma: 100

Prent takmörkun: 10

Afritunar takmörkun: 2

Flokkar: Viðskiptafræði

Efnisflokkar: Viðskipti og hagfræði › Framleiðslu- & Rekstrarstjórnun

Kaflar

Cover
Contents
Operations and Supply Chain Management
Operations and Supply Chain Management
Dedication
Copyright
About the Authors
Preface
Acknowledgments
CHAPTER 1: Introduction to Operations and Supply Chain Management
1.1 The Operations Function
1.2 The Evolution of Operations and Supply Chain Management
1.3 Globalization
1.4 Productivity and Competitiveness
1.5 Strategy and Operations
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Questions
Problems
Case Problems
References
SUPPLEMENT TO CHAPTER 1: Operational Decision-Making Tools: Decision Analysis
S1.1 Decision Making Without Probabilities
S1.2 Decision Making With Probabilities
S1.3 Sequential Decision Trees
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Key Formulas
Solved Problems
Problems
Case Problems
References
CHAPTER 2: Quality Management
2.1 What Is Quality?
2.2 Quality Management System
2.3 Quality Tools
2.4 Customers, Employees, and Services in Quality Management
2.5 Roadmaps to Quality Improvement: Six Sigma, Productivity, Awards, and ISO
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Key Formulas
Solved Problems
Questions
Problems
Case Problems
References
CHAPTER 3: Statistical Process Control
3.1 The Basics of Statistical Process Control
3.2 Control Charts for Attributes
3.3 Control Charts for Variables
3.4 Control Chart Patterns
3.5 SPC with Excel and OM Tools
3.6 Process Capability
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Key Formulas
Solved Problems
Questions
Problems
Case Problems
References
SUPPLEMENT TO CHAPTER 3: Operational Decision-Making Tools: Acceptance Sampling
S3.1 Basics of Acceptance Sampling
S3.2 Tools of Acceptance Planning
S3.3 Double- and Multiple-Sampling Plans
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Solved Problems
Questions
Problems
CHAPTER 4: Product Design
4.1 The Design Process
4.2 Rapid Prototyping and Concurrent Design
4.3 Technology in Design
4.4 Design Quality Reviews
4.5 Design for Environment
4.6 Quality Function Deployment
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Key Formulas
Solved Problems
Questions
Problems
Case Problems
References
CHAPTER 5: Service Design
5.1 The Service Economy
5.2 Characteristics of Services
5.3 The Service Design Process
5.4 Tools for Service Design
5.5 Waiting Line Analysis for Service Improvement
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Key Formulas
Solved Problems
Questions
Problems
Case Problems
References
CHAPTER 6: Processes and Technology
6.1 Process Planning
6.2 Process Selection
6.3 Process Analysis and Improvement
6.4 Technology Decisions
End-of-Chapter Review
Summary of Learning Objectives
Glossary*
Key Formulas
Solved Problems
Questions
Problems
Case Problems
References
CHAPTER 7: Capacity and Facilities Design
7.1 Capacity Planning
7.2 Facilities
7.3 Basic Layouts
7.4 Designing Process Layouts
7.5 Designing Product Layouts
7.6 Hybrid Layouts
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Key Formulas
Solved Problems
Questions
Problems
Case Problems
References
SUPPLEMENT TO CHAPTER 7: Operational Decision-Making Tools: Facility Location Models
S7.1 Types of Facilities
S7.2 Site Selection: Where to Locate
S7.3 Location-Analysis Techniques
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Key Formulas
Solved Problems
Questions
Problems
Case Problem
References
CHAPTER 8: Human Resources
8.1 Human Resources and Quality Management
8.2 The Changing Nature of Human Resources Management
8.3 Contemporary Trends in Human Resources Management
8.4 Diversity in the Workplace
8.5 Job Design
8.6 Job Analysis
8.7 Learning Curves
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Key Formula
Solved Problem
Questions
Problems
Case Problem
References
SUPPLEMENT TO CHAPTER 8: Operational Decision-Making Tools: Work Measurement
S8.1 Time Studies
S8.2 Work Sampling
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Key Formulas
Solved Problems
Questions
Problems
Case Problem
References
CHAPTER 9: Project Management
9.1 Project Planning
9.2 Cultural and Diversity Issues in Project Management
9.3 Project Scheduling and Control
9.4 CPM/PERT
9.5 Probabilistic Activity Times
9.6 Microsoft Project
9.7 Project Crashing and Time-Cost Trade-Off
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Key Formulas
Solved Problem
Questions
Problems
Case Problems
References
CHAPTER 10: Supply Chain Management Strategy and Design
10.1 Supply Chains
10.2 The Management of Supply Chains
10.3 Supply Chain Sustainability
10.4 Information Technology: A Supply Chain Enabler
10.5 Infotech and Supply Chain Integration
10.6 Measuring Supply Chain Performance
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Key Formulas
Solved Problem
Questions
Problems
Case Problem
References
CHAPTER 11: Global Supply Chain Procurement and Distribution
11.1 Procurement
11.2 E-Procurement
11.3 Distribution
11.4 Transportation
11.5 The Global Supply Chain
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Questions
Case Problem
SUPPLEMENT TO CHAPTER 11: Operational Decision-Making Tools: Transportation and Transshipment Models
S11.1 The Transportation Model
S11.2 The Transshipment Model
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Solved Problem
Problems
Case Problems
References
CHAPTER 12: Forecasting
12.1 The Strategic Role of Forecasting in Supply Chain Management
12.2 Components of Forecasting Demand
12.3 Time Series Methods
12.4 Forecast Accuracy
12.5 Time Series Forecasting Using Excel
12.6 Regression Methods
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Key Formulas
Solved Problems
Questions
Problems
Case Problems
References
CHAPTER 13: Inventory Management
13.1 The Role of Inventory
13.2 The Elements of Inventory Management
13.3 Inventory Control Systems
13.4 Economic Order Quantity Models
13.5 Reorder Point
13.6 Order Quantity for a Periodic Inventory System
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Key Formulas
Solved Problems
Questions
Problems
Case Problems
References
SUPPLEMENT TO CHAPTER 13: Operational Decision-Making Tools: Simulation
S13.1 Monte Carlo Simulation
S13.2 Computer Simulation with Excel
S13.3 Areas of Simulation Application
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Solved Problems
Questions
Problems
References
CHAPTER 14: Sales and Operations Planning
14.1 The Sales and Operations Planning Process
14.2 Strategies for Adjusting Capacity and Managing Demand
14.3 Quantitative Techniques for Aggregate Planning
14.4 The Hierarchical Nature of Planning
14.5 Aggregate Planning for Services
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Solved Problems
Questions
Problems
Case Problems
References
SUPPLEMENT TO CHAPTER 14: Operational Decision-Making Tools: Linear Programming
S14.1 Basics of Linear Programming
S14.2 Model Formulation
S14.3 Graphical Solution Method
S14.4 Linear Programming Model Solution using the Simplex Method
S14.5 Solving Linear Programming Problems with Excel
S14.6 Sensitivity Analysis
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Solved Problems
Questions
Problems
Case Problems
References
CHAPTER 15: Resource Planning Systems
15.1 Material Requirements Planning (MRP)
15.2 Capacity Requirements Planning (CRP)
15.3 Enterprise Resource Planning (ERP)
15.4 ERP and Related Software Connectivity and Integration
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Solved Problems
Questions
Problems
Case Problems
References
CHAPTER 16: Lean Production Systems
16.1 The Basic Elements of Lean Production - Eliminating Waste and Increasing Flexibility
16.2 Smoothing the Flow
16.3 Continuously Improve
16.4 Implementing Lean Systems
16.5 Lean Six Sigma and Value Stream Mapping
16.6 Lean Services
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Key Formula
Questions
Problems
Case Problems
References
CHAPTER 17: Scheduling
17.1 Objectives in Scheduling
17.2 Assigning Work
17.3 Sequencing Jobs
17.4 Monitoring Job Progress
17.5 Advanced Planning and Scheduling Systems
17.6 Theory of Constraints
17.7 Employee Scheduling
End-of-Chapter Review
Summary of Learning Objectives
Glossary
Key Formulas
Solved Problems
Questions
Problems
Case Problems
References
Glossary
Glossary
Appendix A: Normal Curve Areas
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