Management Information Systems: Managing the Digital Firm, Global Edition

Höfundar: Kenneth C. Laudon; Jane P. Laudon; Carol G. Traver (Útgáfa: 18)
Management Information Systems: Managing the Digital Firm, Global Edition

Kaup valmöguleikar

For courses in Introduction to Information Systems. A case-based approach to IS in business today Management Information Systems: Managing the Digital Firm provides a comprehensive introduction to Information Systems that draws connections between MIS and business performance. The authors present real-world case studies that explain how well-known companies use IT to solve problems and achieve their objectives.

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Útgefandi
Pearson International Content
ISBN
9781292750477
Print ISBN
9781292750453
Format
ePub
Útgáfa
18
Höfundar
Kenneth C. Laudon; Jane P. Laudon; Carol G. Traver
Tungumál
English
Útgefið
2025-08-01
Prent takmörkun á líftíma
100
Prent takmörkun
2
Afritunar takmörkun
2

Kaflar

  • Cover
  • Cover
  • Front Matter
  • Title Page
  • Copyright Page
  • Preface
  • New to This Edition
  • Content Features
  • Developing Career Skills
  • Chapter Case Studies
  • Integrating Business with Technology
  • Instructor Teaching Resources
  • About the Authors
  • Acknowledgments
  • Part One: Organizations, Management, and the Networked Enterprise
  • Part One
  • Chapter 1: Information Systems in Global Business Today
  • Introduction
  • 1.1 Understand How Information Systems Transform Business and Careers
  • 1.2 Describe Key Challenges and Opportunities Created by New MIS Technologies
  • 1.3 Describe Key Features of a Digital Firm
  • 1.4 Describe the Business Objectives of Information Systems
  • 1.5 Explain What an Information System Is and How It Works
  • 1.6 Describe Organizational, Management, and Technology Dimensions of Information Systems
  • 1.7 Understand the Importance of IoT, Big Data, Cloud Computing, and AI
  • 1.8 Understand Why Complementary Assets Are Essential
  • 1.9 Describe Different Approaches Used to Study Information Systems
  • 1.10 Understand How This Book Prepares You for the Future
  • 1.11 Understand How the Information in This Chapter Can Help Your Career
  • Chapter Case Study
  • Review Summary
  • Using AI Project
  • Hands-On MIS Projects
  • References
  • Chapter 2: Global E-business and Collaboration
  • Introduction
  • 2.1 Understand How Business Processes Relate to Information Systems
  • 2.2 Explain How Information Systems Serve Different Management Groups
  • 2.3 Explain How Enterprise Applications Improve Firm Performance
  • 2.4 Understand the Importance of Collaboration and Social Business Systems
  • 2.5 Describe Collaboration Tools
  • 2.6 Describe Social Business Tools
  • 2.7 Understand How to Evaluate Collaboration and Social Business Tools
  • 2.8 Describe Knowledge Management Systems
  • 2.9 Describe the Role of the Information Systems Function
  • 2.10 Understand How the Information in This Chapter Can Help Your Career
  • Chapter Case Study
  • Review Summary
  • Using AI Project
  • Hands-On MIS Projects
  • References
  • Chapter 3: Information Systems, Organizations, and Strategy
  • Introduction
  • 3.1 Discuss Technical and Behavioral Views of Organizations
  • 3.2 Discuss Features of Organizations that Affect Information Systems
  • 3.3 Describe the Impact of Information Systems on Organizations
  • 3.4 Discuss Porter’s Competitive Forces Model
  • 3.5 Discuss the Value Chain Model
  • 3.6 Discuss Synergies, Core Competencies, and Network Economics
  • 3.7 Understand How AI Can Be Used in Competitive Strategy
  • 3.8 Describe the Challenges Posed by Strategic Information Systems
  • 3.9 Understand How the Information in This Chapter can Help Your Career
  • Chapter Case Study
  • Review Summary
  • Using AI Project
  • Hands-On MIS Projects
  • References
  • Chapter 4: Ethical and Social Issues in Information Systems
  • Introduction
  • 4.1 Describe IT/IS-Related Ethical, Social, and Political Issues
  • 4.2 Describe Principles for Ethical Conduct
  • 4.3 Discuss Information Rights and Privacy Issues
  • 4.4 Discuss Intellectual Property Issues
  • 4.5 Discuss System Quality Issues
  • 4.6 Discuss Accountability and Control Issues
  • 4.7 Discuss Quality of Life Issues
  • 4.8 Understand How the Information in This Chapter Can Help Your Career
  • Chapter Case Study
  • Review Summary
  • Using AI Project
  • Hands-On MIS Projects
  • References
  • Part Two: Information Technology Infrastructure
  • Part Two
  • Chapter 5: IT Infrastructure and Emerging Technologies
  • Introduction
  • 5.1 Discuss IT Infrastructure and Its Evolution
  • 5.2 Describe the Components of IT Infrastructure
  • 5.3 Discuss the Mobile Platform, Apps, and BYOD
  • 5.4 Discuss Quantum Computing and Green Computing
  • 5.5 Discuss Virtualization and Cloud Computing
  • 5.6 Describe Contemporary Software Platforms
  • 5.7 Discuss Alternative Ways of Obtaining Software
  • 5.8 Describe IT Infrastructure for AI
  • 5.9 Discuss IT Infrastructure Management Challenges
  • 5.10 Understand How the Information in This Chapter Can Help Your Career
  • Chapter Case Study
  • Review Summary
  • Using AI Project
  • Hands-On MIS Projects
  • References
  • Chapter 6: Foundations of Business Intelligence: Databases and Information Management
  • Introduction
  • 6.1 Describe Traditional File Environment Data Management Problems
  • 6.2 Describe DBMS and Relational DBMS Capabilities
  • 6.3 Discuss Relational Database Design Principles
  • 6.4 Describe Non-Relational Database, Cloud Database, and Blockchain Capabilities
  • 6.5 Describe Tools Used to Analyze Data in Databases
  • 6.6 Discuss Data Governance, Data Quality Assurance, and Data Management
  • 6.7 Understand How the Information in This Chapter Can Help Your Career
  • Chapter Case Study
  • Review Summary
  • Using AI Project
  • Hands-On MIS Projects
  • References
  • Chapter 7: Telecommunications, the Internet, and Wireless Technology
  • Introduction
  • 7.1 Describe Key Components of Telecommunications Networks
  • 7.2 Describe Key Digital Networking Technologies
  • 7.3 Describe the Different Types of Networks
  • 7.4 Understand What the Internet Is and How It Works
  • 7.5 Explain How Internet Services Support Business
  • 7.6 Discuss How the Web Works and How It Can Be Used in Business
  • 7.7 Describe the Principal Wireless Technologies and Standards
  • 7.8 Understand How the Information in This Chapter Can Help Your Career
  • Chapter Case Study
  • Review Summary
  • Using AI Project
  • Hands-On MIS Projects
  • References
  • Chapter 8: Securing Information Systems
  • Introduction
  • 8.1 Understand Why Information Systems Are Vulnerable
  • 8.2 Describe the Most Prevalent and Dangerous Types of Malware
  • 8.3 Understand the Dangers Posted by Threat Actors
  • 8.4 Describe the Security Issues Raised by Software Vulnerabilities
  • 8.5 Describe the Security Issues Raised by Artificial Intelligence
  • 8.6 Describe the Business Value of Security and Control
  • 8.7 Describe an Organizational Framework for Security and Control
  • 8.8 Discuss Technologies for Safeguarding Information Resources
  • 8.9 Understand How the Information in This Chapter Can Help Your Career
  • Chapter Case Study
  • Review Summary
  • Using AI Project
  • Hands-On MIS Projects
  • References
  • Part Three: Key System Applications for the Digital Age
  • Part Three
  • Chapter 9: Achieving Operational Excellence and Customer Intimacy: Enterprise Applications
  • Introduction
  • 9.1 Understand ERP Systems
  • 9.2 Understand SCM Systems
  • 9.3 Describe Global Supply Chain Management Challenges
  • 9.4 Understand CRM Systems
  • 9.5 Discuss Enterprise Application Challenges
  • 9.6 Describe How Enterprise Applications Are Using AI
  • 9.7 Understand How the Information in This Chapter Can Help Your Career
  • Chapter Case Study
  • Review Summary
  • Using AI Project
  • Hands-On MIS Projects
  • References
  • Chapter 10: E-commerce: Digital Markets, Digital Goods
  • Introduction
  • 10.1 Discuss the Evolution of E-commerce
  • 10.2 Describe the Unique Features of E-commerce
  • 10.3 Describe Digital Markets and Digital Goods
  • 10.4 Describe Types of E-commerce and E-commerce Business Models
  • 10.5 Describe E-commerce Revenue Models
  • 10.6 Explain How E-commerce Has Transformed Marketing
  • 10.7 Describe Social Networks, Social Marketing, and Social E-commerce
  • 10.8 Understand How E-commerce Has Affected Business-to-Business Transactions
  • 10.9 Describe M-commerce and M-commerce Applications
  • 10.10 Discuss How to Build an E-commerce Presence
  • 10.11 Understand How the Information in This Chapter Can Help Your Career
  • Chapter Case Study
  • Review Summary
  • Using AI Project
  • Hands-On MIS Projects
  • References
  • Chapter 11: Artificial Intelligence
  • Introduction
  • 11.1 Understand Artificial Intelligence
  • 11.2 Describe Machine Learning
  • 11.3 Describe Neural Networks and Deep Learning
  • 11.4 Discuss Generative AI
  • 11.5 Discuss Intelligent Agents
  • 11.6 Understand Natural Language Processing
  • 11.7 Understand Computer Vision Systems
  • 11.8 Describe Robotics
  • 11.9 Discuss Genetic Algorithms
  • 11.10 Discuss Expert Systems
  • 11.11 Describe Fuzzy Logic Systems
  • 11.12 Understand the Challenges of AI
  • 11.13 Understand How the Information in This Chapter Can Help Your Career
  • Chapter Case Study
  • Review Summary
  • Using AI Project
  • Hands-On MIS Projects
  • References
  • Chapter 12: Enhancing Decision Making with Data Analytics and Business Intelligence
  • Introduction
  • 12.1 Describe the Different Types of Business Decisions
  • 12.2 Describe the Decision-Making Process
  • 12.3 Describe the Different Roles Managers Play
  • 12.4 Understand the Value of Improved Decision Making
  • 12.5 Understand Why Information Systems Do Not Always Result in Better Decisions
  • 12.6 Discuss How Data Analytics, BI, and AI Support Decision Making
  • 12.7 Describe the Capabilities of BI Systems
  • 12.8 Understand the Different Types of BI Users
  • 12.9 Understand How the Information in This Chapter Can Help Your Career
  • Chapter Case Study
  • Review Summary
  • Using AI Project
  • Hands-On MIS Projects
  • References
  • Part Four: Building and Managing Systems
  • Part Four
  • Chapter 13: Building Information Systems
  • Introduction
  • 13.1 Explain How New Information Systems Can Promote Organizational Change
  • 13.2 Understand How IT Can Be Used to Manage and Redesign Business Processes
  • 13.3 Describe the Core Activities in the Systems Development Process
  • 13.4 Discuss Methods for Building and Acquiring Information Systems
  • 13.5 Describe Methods That Enable Rapid Systems Development
  • 13.6 Discuss the Increasing Democratization of Software Development
  • 13.7 Understand the Impact of AI on Software Development
  • 13.8 Discuss Approaches for Building Mobile Applications
  • 13.9 Understand How the Information in This Chapter Can Help Your Career
  • Chapter Case Study
  • Review Summary
  • Using AI Project
  • Hands-On MIS Projects
  • References
  • Chapter 14: Making the Business Case for Information Systems and Managing Projects
  • Introduction
  • 14.1 Explain How to Build a Business Case
  • 14.2 Describe Methods for Evaluating IT Investments
  • 14.3 Describe Project Management Methodologies and Variables
  • 14.4 Understand the Importance of Effective Project Management
  • 14.5 Discuss Project Risk Factors
  • 14.6 Understand How Project Risks Can Be Managed
  • 14.7 Understand How the Information in This Chapter Can Help Your Career
  • Chapter Case Study
  • Review Summary
  • Using AI Project
  • Hands-On MIS Projects
  • References
  • Chapter 15: Managing Global Information Systems
  • Introduction
  • 15.1 Discuss Factors Impacting Development of Global Information Systems
  • 15.2 Discuss How to Develop Global Information Systems Architecture
  • 15.3 Discuss Strategies and Organizational Structures for Global Businesses and Information Systems
  • 15.4 Discuss Management Challenges in Developing Global Information Systems
  • 15.5 Discuss Management Solutions for Global Information Systems Development Challenges
  • 15.6 Discuss Technology Issues and Alternatives in Developing Global Information Systems
  • 15.7 Understand How the Information in This Chapter Can Help Your Career
  • Chapter Case Study
  • Review Summary
  • Using AI Project
  • Hands-On MIS Projects
  • References
  • Glossary