M: Information Systems: 2025 Release ISE

Name: M: Information Systems: 2025 Release ISE
Price: 5040 ISK
Availability: InStock
Author: Paige Baltzan
ISBN: 9781265322861

Höfundur: Paige Baltzan (Útgáfa: 8)

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Baltzan; M: Information Systems is an MIS fundamentals text written in an engaging visual, magazine format designed to intrigue your students from the start. Saturated with fascinating, sometimes hard-to-believe real-life examples, M will keep students intrigued throughout the course. Baltzan’s approach discusses various business initiatives first and how technology supports those initiatives second.

The premise for this unique writing approach is that business initiatives drive technology choices in a corporation. This approach takes difficult and often intangible MIS concepts, brings them down to a student's level, and applies them using a hands-on approach to reinforce the concepts learned. A derivative of the Baltzan; Business Driven Technology text, M: Information Systems provides the foundation that will enable students to achieve excellence in business, whether they major in operations management, manufacturing, sales, marketing, or any business discipline.

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Útgefandi: McGraw-Hill Higher Education (International)

ISBN: 9781265322861

Print ISBN: 9781264934669

Format: ePub

Útgáfa: 8

Höfundar: Paige Baltzan

Tungumál: English

Útgefið: 2025-05-10

Prent takmörkun á líftíma: 100

Prent takmörkun: 2

Afritunar takmörkun: 2

Flokkar: Tölvunarfræði

Efnisflokkar: Tölvur › Kerfisgreining og hönnun

Kaflar

Table of Contents and Preface
Cover Page
Title Page
Copyright Page
Brief Contents
module one
module two
module three
Contents
module one
module two
module three
Connect
Chapter 1: Management Information Systems: Business Driven MIS
Module One: Business Driven MIS
Chapter 1: Introduction
what’s in IT for me?
Competing in the Information Age
Connected Devices Driving the Fourth Industrial Revolution
Core Driver of the Information Age 1: Data
Core Driver of the Information Age 2: Information
Core Driver of the Information Age 3: Business Intelligence
Core Driver of the Information Age 4: Knowledge
Systems Thinking and Management Information Systems
The MIS Solution
Systems Thinking
MIS Department Roles and Responsibilities
Identifying Competitive Advantages
Business Strategy 1: SWOT Analysis
Business Strategy 2: The Five Forces Model
Force 1: Buyer Power
Force 2: Supplier Power
Force 3: Threat of Substitute Products or Services
Force 4: Threat of New Entrants
Force 5: Rivalry among Existing Competitors
Porter’s Five Forces Example: Analyzing the Airline Industry
Business Strategy 3: The Three Generic Strategies
Chapter 2: Digital Transformation: Decisions, Processes, and Artificial Intelligence
Chapter 2: Introduction
what’s in IT for me?
Making Organizational Business Decisions
The Decision-Making Process
Level 1: Operational Decision-Making
Level 2: Managerial Decision-Making
Level 3: Strategic Decision-Making
Measuring Organizational Business Decisions
Efficiency and Effectiveness Metrics
The Interrelationship between Efficiency and Effectiveness
Using MIS to Make Business Decisions
Level 1: Operational Support Systems
Level 2: Managerial Support Systems
Level 3: Strategic Support Systems
Managing Business Processes
Business Process Modeling LO2.5
As-Is and To-Be Process Models
Business Process Best Practices
Use Cases
Using MIS to Improve Business Processes
Level 1: Operational Business Processes—Automation
Level 2: Managerial Business Processes—Streamlining
Level 3: Strategic Business Processes—Reengineering
Using AI to Make Business Decisions and Drive Digital Transformation
Algorithm Basics
Types of Artificial Intelligence
Six Branches of Artificial Intelligence
AI Branch 1: Machine Learning
AI Branch 2: Neural Networks
AI Branch 3: Natural Language Processing
AI Branch 4: Computer Vision
AI Branch 5: Expert Systems
AI Branch 6: Robotics
The Biggest Problem with AI and ML: Bias in the Training Data
Chapter 3: Ebusiness: Electronic Business Value
Chapter 3: Introduction
what’s in IT for me?
Disruptive Technology
Disruptive versus Sustaining Technology
The Internet and World Wide Web—The Ultimate Business Disruptors
Web 1.0 - Ebusiness: The Democratization of Business
Web 1.0 Advantage 1: Expanding Global Reach
Web 1.0 Advantage 2: Opening New Markets
Web 1.0 Advantage 3: Reducing Costs
Web 1.0 Advantage 4: Improving Efficiency and Effectiveness with Analytics
The Four Ebusiness Models of Web 1.0
Web 1.0 eBiz Model 1: Business-to-Business (B2B)
Web 1.0 eBiz Model 2: Business-to-Consumer (B2C)
Web 1.0 eBiz Model 3: Consumer-to-Business (C2B)
Web 1.0 eBiz Model 4: Consumer-to-Consumer (C2C)
Web 1.0 eBiz Revenue-Generating Strategies
Web 1.0 eBiz Fraud
Web 1.0 eBiz Tools for Connecting and Communicating
Web 1.0 eBiz Communication Tool 1: Email
Web 1.0 eBiz Communication Tool 2: Instant Messaging
Web 1.0 eBiz Communication Tool 3: Podcasting
Web 1.0 eBiz Communication Tool 4: Video Chat
Web 1.0 eBiz Communication Tool 5: Content Management Systems
Web 2.0: Advantages of Business 2.0
Web 2.0 Advantage 1: Content Sharing through Open Sourcing
Web 2.0 Advantage 2: User-Contributed Content
Web 2.0 Advantage 3: Collaboration Inside the Organization
Web 2.0 Advantage 4: Collaboration Outside the Organization
Web 2.0: All About Social Media
Web 2.0: Social Tagging
Web 2.0: Social Collaboration by Blogs and Wikis
Web 2.0: Social Fraud
Web 3.0: Defining the Next Generation of Online Business Opportunities
Web 3.0: Deep Web
Web 3.0: Dark Web
Web 3.0: Integration with AI/ML
Chapter 4: Ethics and Information Security: MIS Business Concerns
Chapter 4: Introduction
what’s in IT for me?
Information Ethics
Legal vs. Ethical
Information Does Not Have Ethics; People Do
Ethical Considerations Surrounding AI/ML
Developing Information Management Policies
ePolicy 1: Ethical Computer Use Policy
ePolicy 2: Information Privacy Policy
ePolicy 3: Acceptable Use Policy
ePolicy 4: Email Privacy Policy
ePolicy 5: Social Media Policy
ePolicy 6: Workplace MIS Monitoring Policy
Protecting Intellectual Assets
Hackers: A Dangerous Threat to Business
Viruses: A Dangerous Threat to Business
The First Line of Defense–People
Safeguarding Data
The Second Line of Defense–Technology
Defense 1: People: Authentication and Authorization
Defense 2: Data: Prevention and Resistance
Defense 3: Attack: Detection and Response
Chapter 5: Infrastructures and Platforms: Sustainable Technologies
Module Two: Technical Foundations of MIS
Chapter 5: Introduction
what’s in IT for me?
The Business Benefits of a Solid MIS Infrastructure
Infrastructure 1: Supporting Operations: Information MIS Infrastructure
Information MIS Infrastructure Element 1: Backup and Recovery Plan
Information MIS Infrastructure Element 2: Disaster Recovery Plan
Information MIS Infrastructure Element 3: Business Continuity Plan
Infrastructure 2: Supporting Change: Agile MIS Infrastructure
Agile MIS Infrastructure Characteristic 1: Accessibility
Agile MIS Infrastructure Characteristic 2: Availability
Agile MIS Infrastructure Characteristic 3: Maintainability
Agile MIS Infrastructure Characteristic 4: Portability
Agile MIS Infrastructure Characteristic 5: Reliability
Agile MIS Infrastructure Characteristic 6: Scalability
Agile MIS Infrastructure Characteristic 7: Usability
MIS and the Environment
Sustainability Pressure 1: Increased Electronic Waste
Sustainability Pressure 2: Increased Energy Consumption
Sustainability Pressure 3: Increased Carbon Emissions
Infrastructure 3: Supporting the Environment: Sustainable MIS Infrastructure
Sustainable MIS Infrastructure Component 1: Grid Computing
Sustainable MIS Infrastructure Component 2: Virtualized Computing
Sustainable MIS Infrastructure Component 3: Cloud Computing
Utility Computing: The Cloud Advantage
Infrastructure as a Service (IaaS)
Software as a Service (SaaS)
Platform as a Service (PaaS)
Chapter 6: Data: Business Intelligence
Chapter 6: Introduction
what’s in IT for me?
Data Quality
Value of Data Trait 1: Data Type: Transactional and Analytical
Value of Data Trait 2: Data Timeliness
Value of Data Trait 3: Data Quality
Value of Data Trait 4: Data Governance
Storing Data Using a Relational Database Management System
Storing Data Elements in Entities and Attributes
Creating Relationships through Keys
Coca-Cola Relational Database Example
Using a Relational Database for Business Advantages
Database Business Advantage 1: Increased Flexibility
Database Business Advantage 2: Increased Scalability and Performance
Database Business Advantage 3: Reduced Data Redundancy
Database Business Advantage 4: Increased Data Integrity (Quality)
Database Business Advantage 5: Increased Data Security
Business Intelligence
The Problem: Data Rich, Information Poor
The Solution: Data Aggregation
Data Mining Analysis Techniques
Data Mining Technique 1: Estimation Analysis
Data Mining Technique 2: Affinity Grouping Analysis
Data Mining Technique 3: Cluster Analysis
Data Mining Technique 4: Classification Analysis
Data Warehouses
Data Analysis
Data Lake
Data Cleansing or Scrubbing
Data Visualization
Blockchain: Distributed Computing
How Blockchains Work
Blockchain Advantages
Non-Fungible Tokens (NFTs)
Chapter 7: Digital Ecosystems: Connecting Digital Lives, Business, and Society
Chapter 7: Introduction
what’s in IT for me?
Digital Ecosystems
Advanced Connectivity for the Digital Age
Three Types of Computer Networks: LAN, WAN, MAN
Measuring Network Performance
Wireless Networks: The Key to Mobility
5G and Wi-Fi 6: The Power of Streaming
Satellites
Security: Protecting Digital Ecosystems
Wireless Security Best Practices
Digital Business Ecosystems
Digital Ecosystem Technology 1: Augmented Reality (AR)
Digital Ecosystem Technology 2: Virtual Reality (VR)
Digital Ecosystem Technology 3: Immersive Reality
Business Wi-Fi Apps
Wi-Fi Business App 1: Radio-Frequency Identification (RFID)
Wi-Fi Business App 2: Global Positioning System (GPS)
Wi-Fi Business App 3: Geographic Information System (GIS)
Information Mobility Management
Mobility Strategy 1: Mobile Device Management
Mobility Strategy 2: Mobile Application Management
Mobility Strategy 3: Mobile Information Management
Closing the Digital Divide
Chapter 8: Enterprise Applications: Business Communications
Module Three: Enterprise MIS
Chapter 8: Introduction
what’s in IT for me?
Building a Connected Corporation through Integrations
Integration Tools
Supply Chain Management
SCM and Porter’s Five Forces
SCM Metrics
SCM Datasets Driving Analytics
Technologies Reinventing the Supply Chain
Disruptive Tech 1: 3D Printing Supports Procurement
Disruptive Tech 2: RFID Supports Logistics
Disruptive Tech 3: Drones Support Logistics
Disruptive Tech 4: Robotics Supports Materials Management
Disruptive Tech 5: Blockchain Revamping the Supply Chain
Customer Relationship Management
Evolution of CRM
The Power of the Customer
Measuring CRM Success
Operational and Analytical CRM
Marketing and Operational CRM
Sales and Operational CRM
Customer Service and Operational CRM
Analytical CRM
CRM Datasets Driving Analytics
Enterprise Resource Planning
The Evolution of ERP
Core ERP Components
Extended ERP Components
Measuring ERP Success
Organizational Integration with ERP
ERP Datasets Driving Analytics
On-Premise ERP
Cloud ERP
Hybrid ERP
Chapter 9: Systems Development and Project Management: Corporate Responsibility
Chapter 9: Introduction
what’s in IT for me?
The Systems Development Life Cycle (SDLC)
Phase 1: Planning
Phase 2: Analysis
Phase 3: Design
Phase 4: Development
Phase 5: Testing
Phase 6: Implementation
Phase 7: Maintenance
Software Development Methodology: The Waterfall
Agile Software Development Methodologies
Rapid Application Development (RAD) Methodology
Extreme Programming Methodology
Rational Unified Process (RUP) Methodology
Scrum Methodology
Using Project Management to Deliver Successful Projects
Project Failure Reason 1: Unclear or Missing Business Requirements
Project Failure Reason 2: Skipped Phases
Project Failure Reason 3: Changing Technology
Project Failure Reason 4: The Cost of Finding Errors
Project Failure Reason 5: Balance of the Triple Constraint
Primary Project Planning Diagrams
Work Breakdown Structure
Outsourcing Projects
Appendix A: Hardware and Software Basics
Appendix A: Hardware and Software Basics
Introduction
Hardware Basics
Computer Categories
Software Basics
Appendix B: Networks and Telecommunications
Appendix B: Networks and Telecommunications
Introduction
Network Basics
Architecture
Topology
Protocols
Media
Appendix C: Designing Databases
Appendix C: Designing Databases
Introduction
The Relational Database Model
Documenting Entity-Relationship Diagrams
Relational Data Model and the Database
Appendix D: Emerging Trends and Technologies
Appendix D: Emerging Trends and Technologies
Introduction
Trends Shaping Our Future
Technologies Shaping Our Future
Appendix E: Connectivity: The Business Value of a Networked World
Appendix E: Connectivity: The Business Value of a Networked World
Overview of a Connected World
Benefits of a Connected World
Appendix F: Business Intelligence
Appendix F: Business Intelligence
Operational, Tactical, and Strategic BI
Business Benefits of BI
Glossary
Glossary
Notes
Notes
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Appendix A
Appendix B
Appendix D
Appendix E
Index
Index
Business Driven Projects
Business Driven Projects
Project 1: Financial Destiny
Project 2: Cash Flow
Project 3: Technology Budget
Project 4: Tracking Donations
Project 5: Convert Currency
Project 6: Cost Comparison
Project 7: Time Management
Project 8: Maximize Profit
Project 9: Security Analysis
Project 10: Gathering Data
Project 11: Scanner System
Project 12: Competitive Pricing
Project 13: Adequate Acquisitions
Project 14: Customer Relations
Project 15: Assessing the Value of Information
Project 16: Growth, Trends, and Forecasts
Project 17: Shipping Costs
Project 18: Formatting Grades
Project 19: Moving Dilemma
Project 20: Operational Efficiencies
Project 21: Too Much Information
Project 22: Turnover Rates
Project 23: Vital Information
Project 24: Breaking Even
Project 25: Profit Scenario
Project 26: Electronic Résumés
Project 27: Gathering Feedback
Project 28: Daily Invoice
Project 29: Billing Data
Project 30: Inventory Data
Project 31: Call Center
Project 32: Sales Pipeline
Project 33: Online Classified Ads
Accessibility Content: Extended Descriptions for Images
A Cover Page of Information Systems Extended Description (FM)
Figure 1.1 Extended Description (Chapter 1)
Figure 1.2 Extended Description (Chapter 1)
Figure 1.3 Extended Description (Chapter 1)
Figure 1.8 Extended Description (Chapter 1)
Figure 1.9 Extended Description (Chapter 1)
Figure 1.10 Extended Description (Chapter 1)
Figure 1.11 Extended Description (Chapter 1)
Figure 1.12 Extended Description (Chapter 1)
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Figure 1.15 Extended Description (Chapter 1)
Figure 1.16 Extended Description (Chapter 1)
Figure 1.18 Extended Description (Chapter 1)
Figure 1.19 Extended Description (Chapter 1)
Figure 1.20 Extended Description (Chapter 1)
Figure 1.21 Extended Description (Chapter 1)
Figure 1.22 Extended Description (Chapter 1)
Figure 1.26 Extended Description (Chapter 1)
Figure 1.27 Extended Description (Chapter 1)
Figure 2.1 Extended Description (Chapter 2)
Figure 2.2 Extended Description (Chapter 2)
Figure 2.3 Extended Description (Chapter 2)
Figure 2.4 Extended Description (Chapter 2)
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Figure 2.7 Extended Description (Chapter 2)
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Figure 2.21 Extended Description (Chapter 2)
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Figure 2.28 Extended Description (Chapter 2)
Figure 2.29 Extended Description (Chapter 2)
Figure 2.31 Extended Description (Chapter 2)
Figure 2.32 Extended Description (Chapter 2)
Figure 2.34 Extended Description (Chapter 2)
Figure 2.35 Extended Description (Chapter 2)
Figure 3.4 Extended Description (Chapter 3)
Figure 3.6 Extended Description (Chapter 3)
Figure 3.8 Extended Description (Chapter 3)
Figure 3.13 Extended Description (Chapter 3)
Figure 4.1 Extended Description (Chapter 4)
Figure 4.2 Extended Description (Chapter 4)
Figure 4.4 Extended Description (Chapter 4)
Figure 4.5 Extended Description (Chapter 4)
Figure 4.6 Extended Description (Chapter 4)
Figure 4.7 Extended Description (Chapter 4)
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Figure 4.17 Extended Description (Chapter 4)
Figure 4.18 Extended Description (Chapter 4)
Figure 5.1 Extended Description (Chapter 5)
Figure 5.2 Extended Description (Chapter 5)
Figure 5.3 Extended Description (Chapter 5)
Figure 5.4 Extended Description (Chapter 5)
Figure 5.7 Extended Description (Chapter 5)
Figure 5.8 Extended Description (Chapter 5)
Figure 5.9 Extended Description (Chapter 5)
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Figure 5.22 Extended Description (Chapter 5)
Figure 5.23 Extended Description (Chapter 5)
Figure 6.1 Extended Description (Chapter 6)
Figure 6.3 Extended Description (Chapter 6)
Figure 6.5 Extended Description (Chapter 6)
Figure 6.6 Extended Description (Chapter 6)
Figure 6.7 Extended Description (Chapter 6)
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Figure 6.19 Extended Description (Chapter 6)
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Figure 6.21 Extended Description (Chapter 6)
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Figure 6.28 Extended Description (Chapter 6)
Figure 6.29 Extended Description (Chapter 6)
Figure 6.30 Extended Description (Chapter 6)
Figure 6.31 Extended Description (Chapter 6)
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Figure 6.33 Extended Description (Chapter 6)
Figure 6.34 Extended Description (Chapter 6)
Figure 7.1 Extended Description (Chapter 7)
Figure 7.4 Extended Description (Chapter 7)
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Figure 7.25 Extended Description (Chapter 7)
Screengrab Shows a Digital Interface Extended Description (Chapter 8)
Figure 8.1 Extended Description (Chapter 8)
Figure 8.2 Extended Description (Chapter 8)
Figure 8.4 Extended Description (Chapter 8)
Figure 8.5 Extended Description (Chapter 8)
Figure 8.6 Extended Description (Chapter 8)
Figure 8.7 Extended Description (Chapter 8)
Figure 8.8 Extended Description (Chapter 8)
Figure 8.8 Extended Description (Chapter 8)
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Figure 8.25 Extended Description (Chapter 8)
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Figure 8.28 Extended Description (Chapter 8)
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Figure 8.30 Extended Description (Chapter 8)
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Figure 8.42 Extended Description (Chapter 8)
Figure 9.1 Extended Description (Chapter 9)
Figure 9.3 Extended Description (Chapter 9)
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Figure 9.5 Extended Description (Chapter 9)
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Figure 9.25 Extended Description (Chapter 9)
Figure 9.26 Extended Description (Chapter 9)
A 2-by-2 Matrix Shows 4 Types Extended Description (Chapter 9)
Figure A.1 Extended Description (Appendix A)
Figure A.2 Extended Description (Appendix A)
Figure A.3 Extended Description (Appendix A)
Figure A.6 Extended Description (Appendix A)
Figure A.7 Extended Description (Appendix A)
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Figure B.2 Extended Description (Appendix B)
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Figure B.12 Extended Description (Appendix B)
Figure C.1 Extended Description (Appendix C)
Figure C.6 Extended Description (Appendix C)
Figure C.7 Extended Description (Appendix C)
Figure C.10 Extended Description (Appendix C)
Figure D.2 Extended Description (Appendix D)
Figure E.1 Extended Description (Appendix E)
Figure E.2 Extended Description (Appendix E)
Figure E.3 Extended Description (Appendix E)
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Figure E.7 Extended Description (Appendix E)
Figure E.8 Extended Description (Appendix E)
Figure E.9 Extended Description (Appendix E)
Figure E.10 Extended Description (Appendix E)
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Figure E.12 Extended Description (Appendix E)
Figure F.2 Extended Description (Appendix F)
Figure F.3 Extended Description (Appendix F)
Figure BDP.1 Extended Description (BDP)
Figure BDP.2 Extended Description (BDP)
Figure BDP.5 Extended Description (BDP)
Figure BDP.7 Extended Description (BDP)