Introduction to Information Systems

Höfundar: R. Kelly Rainer; Brad Prince (Útgáfa: 11)
Introduction to Information Systems

Kaup valmöguleikar

Introduction to Information Systems, 11th Edition equips today’s students with the knowledge to see how IT drives digital transformation across every industry. With a focus on active learning, the authors demonstrate how information systems are the foundation for profitability, customer engagement, operations management, and competitive advantage--regardless of major or career path. Chapter cases, IT’s About Business features, and examples from global corporations, small businesses, government, and nonprofits show students how modern organizations apply IS and IT to solve real problems.

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Útgefandi
Wiley Global Education US
ISBN
9781394327485
Print ISBN
9781394327539
Format
ePub
Útgáfa
11
Höfundar
R. Kelly Rainer; Brad Prince
Tungumál
English
Útgefið
2025-09-25
Prent takmörkun á líftíma
100
Prent takmörkun
10
Afritunar takmörkun
2

Kaflar

  • Cover
  • Title Page
  • Copyright
  • Preface
  • Table of Contents
  • CHAPTER 1 Introduction to Information Systems
  • Introduction
  • 1.1 Why Should I Study Information Systems?
  • 1.2 Overview of Computer-Based Information Systems
  • 1.3 How Does IT Impact Organizations?
  • 1.4 Importance of Information Systems to Society
  • What’s in IT for Me?
  • Summary
  • Key Terms
  • Discussion Questions
  • Problem-Solving Activities
  • Chapter Case Conclusion
  • CHAPTER 2 Organizational Strategy, Competitive Advantage, and Information Systems
  • Introduction
  • 2.1 Business Processes
  • 2.2 Business Process Reengineering, Business Process Improvement, and Business Process Management
  • 2.3 Business Pressures, Organizational Responses, and Information Technology Support
  • 2.4 Competitive Advantage and Strategic Information Systems
  • What’s in IT for Me?
  • Summary
  • Key Terms
  • Discussion Questions
  • Problem-Solving Activities
  • Chapter Case Conclusion
  • Notes
  • CHAPTER 3 Ethics and Privacy
  • Introduction
  • 3.1 Ethical Issues
  • 3.2 Privacy
  • What’s in IT for Me?
  • Summary
  • Key Terms
  • Discussion Questions
  • Problem-Solving Activities
  • Chapter Case Conclusion
  • CHAPTER 4 Information Security
  • Introduction
  • 4.1 Introduction to Information Security
  • 4.2 Unintentional Threats to Information Systems
  • 4.3 Deliberate Threats to Information Systems
  • 4.4 What Organizations Are Doing to Protect Information Resources
  • 4.5 Information Security Controls
  • What’s in IT for Me?
  • Summary
  • Key Terms
  • Discussion Questions
  • Problem-Solving Activities
  • Chapter Case Conclusion
  • CHAPTER 5 Data and Knowledge Management
  • Introduction
  • 5.1 Managing Data
  • 5.2 The Database Approach
  • 5.3 Big Data
  • 5.4 Data Warehouses and Data Marts
  • 5.5 Knowledge Management
  • 5.6 Appendix: Fundamentals of Relational Database Operations
  • What’s in IT for Me?
  • Summary
  • Key Terms
  • Discussion Questions
  • Problem-Solving Activities
  • Chapter Case Conclusion
  • CHAPTER 6 Telecommunications and Networking
  • Introduction
  • 6.1 What Is a Computer Network?
  • 6.2 Network Fundamentals
  • 6.3 The Internet and the World Wide Web
  • 6.4 Network Applications: Discovery
  • 6.5 Network Applications: Communication
  • 6.6 Network Applications: Collaboration
  • 6.7 Network Applications: Educational
  • What’s in IT for Me?
  • Summary
  • Key Terms
  • Discussion Questions
  • Problem-Solving Activities
  • Chapter Case Conclusion
  • CHAPTER 7 E-Business and E-Commerce
  • Introduction
  • 7.1 Overview of E-Business and E-Commerce
  • 7.2 Business-to-Consumer (B2C) Electronic Commerce
  • 7.3 Business-to-Business (B2B) Electronic Commerce
  • 7.4 Ethical and Legal Issues in E-Business
  • What’s in IT for Me?
  • Summary
  • Key Terms
  • Discussion Questions
  • Problem-Solving Activities
  • Chapter Case Conclusion
  • CHAPTER 8 Wireless, Mobile Computing, and Mobile Commerce
  • Introduction
  • 8.1 Wireless Technologies
  • 8.2 Wireless Computer Networks and Internet Access
  • 8.3 Mobile Computing and Mobile Commerce
  • 8.4 The Internet of Things
  • What’s in IT for Me?
  • Summary
  • Key Terms
  • Discussion Questions
  • Problem-Solving Activities
  • Chapter Case Conclusion
  • CHAPTER 9 Social Computing
  • Introduction
  • 9.1 Web 2.0
  • 9.2 Fundamentals of Social Computing in Business
  • 9.3 Social Computing in Business: Shopping
  • 9.4 Social Computing in Business: Marketing
  • 9.5 Social Computing in Business: Customer Relationship Management
  • 9.6 Social Computing in Business: Human Resource Management
  • What’s in IT for Me?
  • Summary
  • Key Terms
  • Discussion Questions
  • Problem-Solving Activities
  • Chapter Case Conclusion
  • CHAPTER 10 Information Systems Within the Organization
  • Introduction
  • 10.1 Transaction Processing Systems
  • 10.2 Functional Area Information Systems
  • 10.3 Enterprise Resource Planning Systems
  • 10.4 ERP Support for Business Processes
  • What’s in IT for Me?
  • Summary
  • Key Terms
  • Discussion Questions
  • Problem-Solving Activities
  • Chapter Case Conclusion
  • CHAPTER 11 Customer Relationship Management and Supply Chain Management
  • Introduction
  • 11.1 Defining Customer Relationship Management
  • 11.2 Operational Customer Relationship Management Systems
  • 11.3 Other Types of Customer Relationship Management Systems
  • 11.4 Supply Chains
  • 11.5 Supply Chain Management
  • 11.6 Information Technology Support for Supply Chain Management
  • What’s in IT for Me?
  • Summary
  • Key Terms
  • Discussion Questions
  • Problem-Solving Activities
  • Chapter Case Conclusion
  • CHAPTER 12 Business Analytics
  • Introduction
  • 12.1 Managers and Decision-Making
  • 12.2 The Business Analytics Process
  • 12.3 Descriptive Analytics
  • 12.4 Predictive Analytics
  • 12.5 Prescriptive Analytics
  • 12.6 Presentation Tools
  • What’s in IT for Me?
  • Summary
  • Key Terms
  • Discussion Questions
  • Problem-Solving Activities
  • Chapter Case Conclusion
  • CHAPTER 13 Acquiring Information Systems and Applications
  • Introduction
  • 13.1 Planning for and Justifying IT Applications
  • 13.2 Strategies for Acquiring IT Applications
  • 13.3 Traditional Systems Development Life Cycle
  • 13.4 Alternative Methods and Tools for Systems Development
  • What’s in IT for Me?
  • Summary
  • Key Terms
  • Discussion Questions
  • Problem-Solving Activities
  • Chapter Case Conclusion
  • CHAPTER 14 Artificial Intelligence
  • Introduction
  • 14.1 Introduction to Artificial Intelligence
  • 14.2 Machine Learning and Deep Learning
  • 14.3 Neural Networks
  • 14.4 Artificial Intelligence Applications
  • 14.5 Artificial Intelligence in the Functional Area
  • 14.6 Appendix
  • What’s in IT for Me?
  • Summary
  • Key Terms
  • Discussion Questions
  • Problem-Solving Activities
  • Chapter Case Conclusion
  • TECHNOLOGY GUIDE 1 Hardware
  • Introduction
  • TG 1.1 Introduction to Hardware
  • TG 1.2 Strategic Hardware Issues
  • TG 1.3 Computer Hierarchy
  • TG 1.4 Input and Output Technologies
  • TG 1.5 The Central Processing Unit
  • What’s in IT for Me?
  • Summary
  • Key Terms
  • Discussion Questions
  • Problem-Solving Activities
  • TECHNOLOGY GUIDE 2 Software
  • Introduction
  • TG 2.1 Software Issues
  • TG 2.2 Systems Software
  • TG 2.3 Application Software
  • What’s in IT for Me?
  • Summary
  • Key Terms
  • Discussion Questions
  • Problem-Solving Activities
  • TECHNOLOGY GUIDE 3 Cloud Computing
  • TG 3.1 Introduction
  • TG 3.2 The Basics of Cloud Computing
  • TG 3.3 Different Types of Clouds
  • TG 3.4 Cloud Computing Services
  • TG 3.5 The Benefits of Cloud Computing
  • TG 3.6 Concerns and Risks with Cloud Computing
  • TG 3.7 The “Big Three” Cloud Computing Vendors
  • TG 3.8 Web Services and Service-Oriented Architecture
  • What’s in IT for Me?
  • Summary
  • Key Terms
  • Discussion Questions
  • Problem-Solving Activities
  • APPENDIX Apply the Concept Activities
  • Apply the Concept 1.1
  • Apply the Concept 1.2
  • Apply the Concept 1.3
  • Apply the Concept 1.4
  • Apply the Concept 2.1
  • Apply the Concept 2.2
  • Apply the Concept 2.3
  • Apply the Concept 2.4
  • Apply the Concept 3.1
  • Apply the Concept 3.2
  • Apply the Concept 4.1
  • Apply the Concept 4.2
  • Apply the Concept 4.3
  • Apply the Concept 4.4
  • Apply the Concept 4.5
  • Apply the Concept 5.1
  • Apply the Concept 5.2
  • Apply the Concept 5.3
  • Apply the Concept 5.4
  • Apply the Concept 5.5
  • Apply the Concept 5.6
  • Apply the Concept 6.1
  • Apply the Concept 6.2
  • Apply the Concept 6.3
  • Apply the Concept 6.4
  • Apply the Concept 6.5
  • Apply the Concept 6.6
  • Apply the Concept 6.7
  • Apply the Concept 7.1
  • Apply the Concept 7.2
  • Apply the Concept 7.3
  • Apply the Concept 7.4
  • Apply the Concept 8.1
  • Apply the Concept 8.2
  • Apply the Concept 8.3
  • Apply the Concept 8.4
  • Apply the Concept 9.1
  • Apply the Concept 9.2
  • Apply the Concept 9.3
  • Apply the Concept 9.4
  • Apply the Concept 9.5
  • Apply the Concept 9.6
  • Apply the Concept 10.1
  • Apply the Concept 10.2
  • Apply the Concept 10.3
  • Apply the Concept 10.4
  • Apply the Concept 11.1
  • Apply the Concept 11.2
  • Apply the Concept 11.3
  • Apply the Concept 11.4
  • Apply the Concept 11.5
  • Apply the Concept 11.6
  • Apply the Concept 12.1
  • Apply the Concept 12.2
  • Apply the Concept 12.3
  • Apply the Concept 12.4
  • Apply the Concept 12.5
  • Apply the Concept 12.6
  • Apply the Concept 13.1
  • Apply the Concept 13.2
  • Apply the Concept 13.3
  • Apply the Concept 13.4
  • Apply the Concept 14.1
  • Apply the Concept 14.2
  • Apply the Concept 14.3
  • Apply the Concept 14.4
  • Apply the Concept 14.5
  • Apply the Concept Technology Guide 1.1
  • Apply the Concept Technology Guide 1.2
  • Apply the Concept Technology Guide 1.3
  • Apply the Concept Technology Guide 1.4
  • Apply the Concept Technology Guide 2.1
  • Apply the Concept Technology Guide 2.2
  • Apply the Concept Technology Guide 2.3
  • Apply the Concept Technology Guide 3.1
  • Apply the Concept Technology Guide 3.2
  • Apply the Concept Technology Guide 3.3
  • Apply the Concept Technology Guide 3.4
  • Apply the Concept Technology Guide 3.5
  • Apply the Concept Technology Guide 3.6
  • Apply the Concept Technology Guide 3.7
  • Apply the Concept Technology Guide 3.8
  • Glossary
  • References
  • Company Index
  • Subject Index
  • End User License Agreement