Business and Society: Stakeholders, Ethics, Public Policy ISE

Name: Business and Society: Stakeholders, Ethics, Public Policy ISE
Price: 5230 ISK
Availability: InStock
Author: LAWRENCE
ISBN: 9781266653797

Höfundur: LAWRENCE (Útgáfa: 18)

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In a world economy that is becoming increasingly integrated and interdependent, the relationship between business and society is becoming ever more complex. The globalization of business, the emergence of civil society organizations in many nations, and new government regulations and international agreements have significantly altered the job of managers and the nature of strategic decision making within the firm.

In its 2026 release, the authors of Business and Society confronted a world in which the relationship between business and society is changing rapidly. Technological change, political polarization, barriers to immigration and trade, cultural shifts, and abrupt changes in legal and regulatory requirements upended many stakeholder relationships. It forced companies to respond in real time. The authors have extensively revised all chapters, including removing the previous chapter 4, and added new case studies using the most up-to-date research.

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Útgefandi: McGraw-Hill Higher Education (International)

ISBN: 9781266653797

Print ISBN: 9781264789474

Format: ePub

Útgáfa: 18

Höfundar: LAWRENCE

Tungumál: English

Útgefið: 2026-02-24

Prent takmörkun á líftíma: 100

Prent takmörkun: 2

Afritunar takmörkun: 2

Flokkar: Viðskiptafræði

Efnisflokkar: Viðskipti og hagfræði › Stjórnun

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Table of Contents and Preface
Cover Page
Half Title
Title Page
Copyright Page
About the Authors
Preface
A Tradition of Excellence
For Instructors
Instructor Library
Proctorio
Remote Proctoring & Browser-Locking Capabilities
ReadAnywhere® App
Online Learning Consortium-Aligned Courses Implementing High-Quality Instruction and Assessment through Preconfigured Courseware
Test Builder in McGraw Hill Connect®
Writing Assignment
Application-Based Activities in McGraw Hill Connect®
Polling
Evergreen™
Create® Your Book, Your Way
Education for All
Commitment to Processes and Protocols
Development and Maintenance
For Students
Connect
New for the 2026 Release
Acknowledgments
Brief Contents
Contents
Chapter 1: The Corporation and Its Stakeholders
Part One: Business in Society
Introduction
Business and Society
A Systems Perspective
The Stakeholder Theory of the Firm
The Stakeholder Concept
Different Kinds of Stakeholders
Stakeholder Analysis
Who are the relevant stakeholders?
Stakeholder Interests
Stakeholder Power
Stakeholder Coalitions
Stakeholder Mapping
The Corporation’s Boundary-Spanning Departments
The Dynamic Environment of Business
Creating Value in a Dynamic Environment
Summary
Key Terms
Internet Resources
Discussion Case: Back to the Office at Starbucks
Discussion Questions
Chapter 2: Managing Public Issues and Stakeholder Relationships
Introduction
Public Issues
Prioritizing Issues
Prioritizing by Magnitude of Impact
Prioritizing by Who Is Impacted
Issue Management
Scanning and Monitoring
Identification and Prioritization
Analysis
Decision
Implementation
Evaluation
Tracking Political Issues
Social Issues Management
Organizing for Effective Issue Management
Stakeholder Engagement
Stages in the Business-Stakeholder Relationship
Drivers of Stakeholder Engagement
The Role of Social Media in Stakeholder Engagement
Stakeholder Dialogue
Stakeholder Networks
The Benefits of Engagement
Summary
Key Terms
Internet Resources
Discussion Case: Robinhood: The Challenges of Keeping Pace with Innovation
Discussion Questions
Chapter 3: Corporate Social Responsibility and Global Citizenship
Introduction
Corporate Power and Responsibility
Corporate Social Responsibility and Citizenship
The Origins of Corporate Social Responsibility
Balancing Social, Economic, and Legal Responsibilities
The Corporate Social Responsibility Question
Support for Corporate Social Responsibility
Concerns about Corporate Social Responsibility
Social Entrepreneurs and B Corporations
Management Systems for Corporate Social Responsibility and Citizenship
Stages of Corporate Citizenship
Assessing and Reporting Social Performance
Social Audit Standards
Social Reporting
Summary
Key Terms
Internet Resources
Discussion Case: Corporate Social Responsibility at TOMS
Discussion Questions
Chapter 4: Business Ethics and Ethical Reasoning
Part Two: Business and Ethics
Introduction
The Meaning of Ethics
What Is Business Ethics?
Why Should Business Be Ethical?
Why Ethical Problems Occur in Business
Personal Gain and Selfish Interest
Competitive Pressures on Profits
Conflicts of Interest
Cross-Cultural Contradictions
The Core Elements of Ethical Character
Managers’ Values
Spirituality in the Workplace
Managers’ Moral Development
Analyzing Ethical Problems in Business
Virtue Ethics: Pursuing a “Good” Life
Utility: Comparing Benefits and Costs
Rights: Determining and Protecting Entitlements
Justice: Is It Fair?
Applying Ethical Reasoning to Business Activities
The Moral Intensity of an Ethical Issue
Summary
Key Terms
Internet Resources
Discussion Case: 3M and N95 Respirators for Americans
Discussion Questions
Chapter 5: Organizational Ethics
Introduction
Corporate Ethical Climates
Business Ethics Across Organizational Functions
Accounting Ethics
Financial Ethics
Marketing Ethics
Information Technology Ethics
Supply Chain Ethics
Promoting Ethics in Organizations
Building Ethical Safeguards into the Company
Ethics in a Global Economy
Efforts to Curtail Unethical Practices
Summary
Key Terms
Internet Resources
Discussion Case: The Vale Mining Company Dam Collapse
Discussion Questions
Chapter 6: Business–Government Relations
Part Three: Business and Public Policy
Introduction
Different Forms of Political and Economic Systems
Comparative Political and Economic Systems
How Business and Government Relate
Seeking a Collaborative Partnership
Working in Opposition to Government
Legitimacy Issues
Government’s Public Policy Role
Elements of Public Policy
Types of Public Policy
Government Regulation of Business
Market Failure
Negative Externalities
Natural Monopolies
Ethical Arguments
Types of Regulation
The Effects of Regulation
Regulation in a Global Context
Summary
Key Terms
Internet Resources
Discussion Case: Google: An Antitrust Target in the United States and Europe
Discussion Questions
Chapter 7: Influencing the Political Environment
Introduction
Participants in the Political Environment
Business as a Political Participant
Influencing the Business–Government Relationship
Corporate Political Strategy
Political Action Tactics
Promoting an Information Strategy
Promoting a Financial-Incentive Strategy
Promoting a Constituency-Building Strategy
Levels of Political Involvement
Managing the Political Environment
Business Political Action: A Global Challenge
Summary
Key Terms
Internet Resources
Discussion Case: How the Cryptocurrency Industry Influenced the 2024 Elections
Discussion Questions
Chapter 8: Sustainable Development and Global Business
Part Four: Business and the Natural Environment
Introduction
Business and Society in the Natural Environment
Sustainable Development
Sustainable Development Goals
Planetary Boundaries
The Great Acceleration
Climate Change
Stratospheric Ozone
Land and Water Resources
Threats to Marine Ecosystems
Decline of Biodiversity51
Response of the International Business Community
Circular Economy
Summary
Key Terms
Internet Resources
Discussion Case: Clean Cooking
Discussion Questions
Chapter 9: Managing for Sustainability
Introduction
Role of Government
Major Areas of Environmental Regulation
Alternative Policy Approaches
Costs and Benefits of Environmental Regulation
Sustainability-Driven Organizations
Leading Change for Sustainability
Sustainability Management in Practice
Environmental Auditing and Reporting
Environmental Partnerships
Sustainability Management as a Competitive Advantage
Cost Savings
Brand Differentiation
Technological Innovation
Reduction of Regulatory, Liability, and Climate Change Risk
Strategic Planning
Summary
Key Terms
Internet Resources
Discussion Case: General Motors’ Drive for Carbon Neutrality: Staying the Course?
Discussion Questions
Chapter 10: The Impact of Technology on Society
Part Five: Business and Technology
Introduction
Technology Defined
Phases of Technology in Society
Technology’s Impact on Our Daily Lives
Employment
Housing
Finance
Mental Health
Ethical Challenges Involving Technology
The Digital Divide Limits Access
Privacy
Free Speech
Government Censorship of Free Speech
The Impact of Scientific Breakthroughs
Genetically Engineered Foods
Sequencing of the Human Genome
Biotechnology and Stem Cell Research
Medical Breakthroughs
Summary
Key Terms
Internet Resources
Discussion Case: China’s Social Credit System
Discussion Questions
Chapter 11: Regulating and Managing Technology
Introduction
The Role of Technology in Business
Managing Employees
Artificial Intelligence in the Workplace
Consumer Behavior
The Chief Information, Security, Technology Officer
Significant Cyber Risks
Ransomware
Nation State Actors
AI/Generative AI
Insider Threats
Business Responses Cyber Risks
Government Policy Approaches to Cyber Risks
Ethical Approaches to Managing Technology Responsibly
Warning Signs that Characterize Unethical Algorithms
Corporate Digital Responsibility
Summary
Key Terms
Internet Resources
Discussion Case: Keep TikTok: Protect National Security Without Sacrificing Opportunity
Discussion Questions
Chapter 12: Shareholder Rights and Corporate Governance
Part Six: Business and Its Stakeholders
Introduction
Shareholders Around the World
Who Are Shareholders?
Objectives of Stock Ownership
Shareholders’ Legal Rights and Safeguards
Corporate Governance
The Board of Directors
Principles of Good Governance
Special Issue: Executive Compensation
Shareholder Activism
Institutional Investors
Private Equity Firms and Hedge Funds
Social Investment
Shareholder Lawsuits
Government Protection of Shareholder Interests
Securities and Exchange Commission
Information Transparency and Disclosure
Insider Trading
Securities Fraud
Shareholders and the Corporation
Summary
Key Terms
Internet Resources
Discussion Case: Elon Musk’s $50 Billion Pay Package
Discussion Questions
Chapter 13: Consumers and the Regulatory Environment
Introduction
The Rights of Consumers
Self-Advocacy for Consumer Interests
How Government Protects Consumers
Goals of Consumer Laws
Major Consumer Protection Agencies
Consumer Privacy in the Digital Age
Using the Courts and Product Liability Laws
Strict Liability
Product Liability Reform and Alternative Dispute Resolution
Positive Business Responses to Consumerism
Managing for Quality
Voluntary Industry Codes of Conduct
Consumer Affairs Departments
Product Recalls
Consumerism’s Achievements
Summary
Key Terms
Internet Resources
Discussion Case: False Frontiers: H&M’s Conscious Collection and the Rise of Digital Deception
Discussion Questions
Chapter 14: Employees and the Corporation
Introduction
The Employment Relationship
Workplace Rights
The Right to Organize and Bargain Collectively
The Right to a Safe and Healthy Workplace
The Right to Due Process
Fair and Decent Wages
The Right to Privacy in the Workplace
Electronic Monitoring
Romance in the Workplace
Employee Drug Use and Testing
Alcohol Abuse at Work
Employee Theft and Honesty Testing
The Right to Blow the Whistle and Free Speech in the Workplace
Summary
Key Terms
Internet Resources
Discussion Case: Do It Without Dues
Discussion Questions
Chapter 15: Ensuring Access to Employment Opportunity
Introduction
Trends in Workforce Composition
Disparities in Employment Opportunity
Disparities in Employment Status
Income Disparities
Access to Leadership Opportunities
Overcoming Barriers to Leadership Opportunities
Expanding Employment Opportunity Through Business Ownership
Policy Approaches to Expanding Access to Employment Opportunity
Legal Approaches to Addressing Employment Opportunity Barriers
Establishing Accountability for Employment Opportunity
Sexual and Racial Harassment Legislation and Enforcement
What Business Can Do to Ensure Access to Employment Opportunity
Recruitment and Selection
Development and Advancement
Fair Compensation
Accountability and Oversight
Balancing Work and Life
Summary
Key Terms
Internet Resources
Discussion Case: Who Gets to Be a Scientist?
Discussion Questions
Chapter 16: Business and Its Suppliers
Introduction
Suppliers
Social, Ethical, and Environmental Issues in Global Supply Chains
Social Issues
Ethical Issues
Environmental Issues
Private Regulation of the Business–Supplier Relationship
Supply Chain Auditing
Supplier Development and Capability Building
Summary
Key Terms
Internet Resources
Discussion Case: Social and Environmental Responsibility in Apple’s Global Supply Chain
Discussion Questions
Chapter 17: The Community and the Corporation
Introduction
The Business–Community Relationship
The Business Case for Community Involvement
Community Relations
Economic Development
Housing
Aid to Minority, Women, and Disabled Veteran-Owned Enterprises
Disaster, Terrorism, and War Relief
Corporate Giving
Forms of Corporate Giving
Priorities in Corporate Giving
Corporate Giving in a Strategic Context
Measuring the Return on Social Investment
Building Collaborative Partnerships
Summary
Key Terms
Internet Resources
Discussion Case: Salesforce’s 1+1+1 Integrated Philanthropy Model
Discussion Questions
Chapter 18: Managing the Public and the Corporate Reputation
Introduction
The General Public
What Is Reputation?
Why Does Reputation Matter?
The Public Relations Department
Public Relations in the Internet and Social Media Age
Brand Management
Crisis Management
Engaging Key Stakeholders with Specific Tactics
Executive Visibility
User-Generated Content
Paid Content
Event Sponsorship
Image Advertisements
Summary
Key Terms
Internet Resources
Discussion Case: Judgement (Free?) Zone: Locker Room Controversy Tests Planet Fitness’s Conviction to Core Values
Discussion Questions
Case 1: Norfolk Southern Corporation and the Ohio Train Derailment (A): “Determined to Make It Right”
Cases in Business and Society
Introduction
Norfolk Southern Corporation
The Derailment and its Aftermath
The Investigation into the Causes
Environmental and Health Impacts
East Palestine, Ohio
Discussion Questions
Case 2: Norfolk Southern Corporation and the Ohio Train Derailment (B): The Shareholder Revolt
Introduction
Discussion Questions
Case 3: Facebook and the Future of Instagram Kids
Introduction
Facebook, Inc.: A Global Behemoth
Facebook’s Business Challenges
The Instagram Kids Project
Frances Haugen
Benefits and Risks of Social Media Use by Children and Teens
Government Regulation of Social Media Use by Children and Teens
Stakeholder Advocacy
Instagram Kids Is Paused
Facebook Responds to Haugen’s Revelations
Discussion Questions
Case 4: Caged or Cage-Free?
Introduction
The Independent Food Retailers Consortium
IFRC’s Corporate Policies and Assessments
Egg Production Systems
Impacts on Stakeholders, the Environment, and Animal Welfare
Time to Make the Recommendation
Discussion Questions
Case 5: Failure by Design: Boeing and the 737 Max
Introduction
The Boeing Company
Corporate Culture
Ethics Policies and Practices
U.S. Government Regulation of Aircraft Certification
The Development of the 737 MAX
The Maneuvering Characteristics Augmentation System (MCAS)
Pilot Training for the 737 MAX
Production at the Renton Factory
A Design Flaw with the Plane
Discussion Questions
Case 6: Profiting from Pain: Business and the U.S. Opioid Epidemic
Introduction
The Opioid Epidemic
Purdue Pharma and the Rise of OxyContin
Government Regulation of Opioids
Pain Clinics and Unscrupulous Physicians
The Crackdown and Turn to Illegal Opioids
A Flood of Lawsuits
Discussion Questions
Case 7: Wells Fargo’s Unauthorized Customer Accounts
Introduction
Wells Fargo and Company
Corporate Governance and Senior Leadership
Wells Fargo’s Values and Code of Ethics
The “King of Cross-Selling”
Unauthorized Accounts
Employees Speak Out
Wells Fargo’s Response
Discussion Questions
Case 8: Starbucks at the Airport: Discrimination in Public Spaces
Introduction
Starbucks Corporation: “A Different Kind of Company”
HMSHost
The Incident at the Philadelphia Store
Anti-Bias Training
The Covington Reports
The Union’s Charges
Shaw’s Challenge
Discussion Questions
Case 9: Nestlé and Child Labor in The Cocoa Supply Chain
Introduction
Nestlé and the Global Cocoa Industry
Child Labor in the Cocoa Industry
Regulation of Labor Practices in the Cocoa Industry
Nestlé’s Relationship with Its Cocoa Suppliers
Sustainable Chocolate: An Alternative Business Model
Discussion Questions
Glossary
Glossary
A
B
C
D
E
F
G
H
I
J
L
M
N
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R
S
T
U
V
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Bibliography
Bibliography
Part One: Chapters 1–3
Part Two: Chapters 4–5
Part Four: Chapters 6–7
Part Five: Chapters 8–9
Part Six: Chapters 10–11
Part Seven: Chapters 12–18
Name Index
Name Index
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
Y
Z
Subject Index
Subject Index
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
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Z
Accessibility Content: Extended Description for Images
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