Beyond Reason

Höfundar: Roger Fisher; Daniel Shapiro (Útgáfa: 0)
Beyond Reason

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“Written in the same remarkable vein as Getting to Yes, this book is a masterpiece. ” —Dr. Steven R. Covey, author of The 7 Habits of Highly Effective People • Winner of the Outstanding Book Award for Excellence in Conflict Resolution from the International Institute for Conflict Prevention and Resolution • In Getting to Yes, renowned educator and negotiator Roger Fisher presented a universally applicable method for effectively negotiating personal and professional disputes.

Building on his work as director of the Harvard Negotiation Project, Fisher now teams with Harvard psychologist Daniel Shapiro, an expert on the emotional dimension of negotiation and author of Negotiating the Nonnegotiable: How to Resolve Your Most Emotionally Charged Conflicts. In Beyond Reason, Fisher and Shapiro show readers how to use emotions to turn a disagreement-big or small, professional or personal-into an opportunity for mutual gain.

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Útgefandi
Penguin US
ISBN
9781101218877
Print ISBN
9780670034505
Format
ePub
Útgáfa
0
Höfundar
Roger Fisher; Daniel Shapiro
Tungumál
English
Útgefið
2005-10-06
Prent takmörkun á líftíma
100

Kaflar

  • Cover
  • Title Page
  • Copyright
  • Dedication
  • Contents
  • Introduction
  • I. THE BIG PICTURE
  • CHAPTER 1: Emotions Are Powerful, Always Present, and Hard to Handle
  • CHAPTER 2: Address the Concern, Not the Emotion
  • II. TAKE THE INITIATIVE
  • CHAPTER 3: Express Appreciation
  • Find Merit in What Others Think, Feel, or Do—and Show It
  • CHAPTER 4: Build Affiliation
  • Turn an Adversary into a Colleague
  • CHAPTER 5: Respect Autonomy
  • Expand Yours (and Don’t Impinge upon Theirs)
  • CHAPTER 6: Acknowledge Status
  • Recognize High Standing Wherever Deserved
  • CHAPTER 7: Choose a Fulfilling Role
  • and Select the Activities Within It
  • III. SOME ADDITIONAL ADVICE
  • CHAPTER 8: On Strong Negative Emotions
  • They Happen. Be Ready.
  • CHAPTER 9: On Being Prepared
  • Prepare on Process, Substance, and Emotion
  • CHAPTER 10: On Using These Ideas in the “Real World”
  • A Personal Account by Jamil Mahuad, Former President of Ecuador
  • IV. CONCLUSION
  • V. END MATTER
  • Seven Elements of Negotiation
  • Glossary
  • Works Consulted
  • Acknowledgments
  • Analytical Table of Contents