A Practical Approach to Alternative Dispute Resolution
Höfundar:
Susan Blake; Julie Browne; Stuart Sime (Útgáfa: 5)
Kaup valmöguleikar
A Practical Approach to Alternative Dispute Resolution provides a comprehensive and easily digestible commentary on all of the major areas of out-of-court dispute resolution. Designed to support teaching and learning on the Bar Professional Training Course, it will also be of interest to practitioners who are looking for a clear exposition of the range of ADR processes. Written by an authoritative and highly respected author team, this book contains a range of features designed to enhance the reader's understanding of the key points, including sample documentation, flow diagrams, tables, further resources, and examples drawn from a range of different types of practice.
Nánar um bókina
- Oxford University Press Academic UK
- 9780192555953
- 9780198823094
- ePub
- 5
- Susan Blake; Julie Browne; Stuart Sime
- English
- 2018-08-15
- 100
- 2
- 2
Kaflar
- Cover
- Title
- Copyright
- Preface
- Acknowledgements
- Contents Summary
- Glossary and abbreviations
- Table of cases
- Table of statutes
- PART I HISTORY AND RANGE OF ADR METHODS
- 1 INTRODUCTION
- A BACKGROUND
- B WHAT IS ADR?
- C WHY IS THERE A NEED FOR ADR?
- D THE GROWTH OF ADR OPTIONS
- E COURT RECOGNITION OF ADR
- F ADR AND THE REVIEW OF CIVIL LITIGATION COSTS
- G RECENT DEVELOPMENTS
- H THE INTERNATIONAL CONTEXT
- I SOME ISSUES WITH REGARD TO ADR
- J POTENTIAL ADVANTAGES OF ADR
- Lower cost
- Speed of settlement
- Control of process
- Choice of forum
- A wider range of issues may be considered
- Wider range of potential outcomes
- Flexibility of process
- Flexibility with regard to evidence
- Confidentiality
- Use of a problem-solving approach
- Possible reduction of risk
- Client satisfaction
- K POTENTIAL DISADVANTAGES OF ADR
- Increased expense
- Additional delay
- Possible reduction in outcome compared to a court judgment
- Lack of a clear and public finding
- Loss of potential strategic use of procedural steps
- Loss of potential advantages of evidential rules
- Confusion of process
- L WEIGHING UP DISPUTE RESOLUTION OPTIONS
- M THE PSYCHOLOGY OF DISPUTE ESCALATION
- N ASSESSING THE SUCCESS OF ADR
- O OVERVIEW OF REGULATORY FRAMEWORKS
- P OVERVIEW OF TRAINING AND ACCREDITATION
- KEY POINTS SUMMARY
- 2 OVERVIEW OF ADR OPTIONS
- A KEY ELEMENTS OF ADR OPTIONS
- B THE ROLE OF THE LAWYER WITH REGARD TO ADR OPTIONS
- C NON-ADJUDICATIVE ADR OPTIONS
- Inter-client discussion
- Written offers
- Negotiation
- Mediation
- Conciliation
- Early neutral and/or expert evaluation
- D ADJUDICATIVE ADR OPTIONS
- Arbitration
- Adjudication
- Expert determination
- E OTHER OPTIONS
- Hybrids
- Processes for dealing with grievances
- Specialist systems
- IT-based options
- Dispute management systems
- Complex dispute resolution
- KEY POINTS SUMMARY
- 3 FACTORS INFLUENCING THE SELECTION OF AN ADR OPTION
- A LEGAL ADVICE ON APPROPRIATE DISPUTE RESOLUTION OPTIONS
- Overcoming possible problems in advising on ADR
- The professional duty to give advice
- When to give advice on ADR options
- B ADVANCE SELECTION OF AN ADR OPTION
- C FACTORS INFLUENCING ADR SELECTION
- Is jurisdiction an issue?
- Is ADR inappropriate?
- Is a court decision creating a precedent important?
- Is a court order necessary?
- What is the relative cost of possible options?
- How important is expert knowledge?
- Is confidentiality important?
- How much control does the client want?
- What are the main objectives of the client?
- Is a future relationship important?
- What is the relevance of the chances of success?
- Does the client want a ‘day in court’?
- Would neutral assistance be valuable?
- What stage has the case reached?
- How important might interim orders be?
- Might orders relating to evidence be needed?
- What is the attitude of the court?
- Might enforcement be an issue?
- D POTENTIAL CONCERNS ABOUT ADR
- ADR can undermine litigation
- Proposing ADR suggests a lack of faith in your case
- ADR can undermine a lawyer’s control of a case
- ADR does not really save costs
- ADR is a way of getting something for a weak case
- ADR involves too much pressure to settle
- ADR is used as a delaying tactic
- ADR is not a robust process
- E SECURING AGREEMENT TO ADR
- Suggest specific benefits that ADR might offer
- Offer information about ADR options
- Propose a simple ADR option
- Address any concerns that you think an opponent might have
- Offer to pay reasonable ADR fees
- Seek to persuade a judge to order a stay
- F CONFIDENTIALITY IN RELATION TO ADR PROCESSES
- G TIMING THE USE OF ADR
- KEY POINTS SUMMARY
- 4 FUNDING ADR PROCEDURES
- A THE FUNDING CONTEXT
- B GENERAL CONSIDERATIONS
- What are the main elements of expense in the case?
- How much is at stake in the case?
- How is the case being funded?
- The extent to which expense has already been incurred
- The chances of success
- The possibility that costs may be recovered or liability for costs may shift
- C ELEMENTS OF EXPENSE
- Solicitor fees
- Barrister fees
- Evidence and information
- Disbursements
- Process fees
- D WHAT ADR PROCESSES COST
- ADR provider’s fee
- Negotiation
- Mediation
- Arbitration
- Other forms of ADR
- E EFFECTS OF THE FUNDING BASIS
- Conditional fee agreement funding
- Damages-based agreement
- Insurance
- Third-party funding
- Legal Aid Agency funding
- F SHIFTING THE LIABILITY FOR COSTS—PART 36 OFFERS
- G CONSIDERATIONS FOR THE PARTIES
- H OVERALL FINANCIAL ANALYSIS AND RISK ASSESSMENT
- I BASIC EXAMPLE OF ADR FINANCIAL CONSIDERATIONS
- KEY POINTS SUMMARY
- 5 ONLINE ADR OPTIONS AND ODR
- A INTRODUCTION
- B BACKGROUND
- C THE MAIN BODIES CONCERNED WITH ODR
- D THE ROLE OF TECHNOLOGY IN ADR
- E THE ROLE OF TECHNOLOGY IN COURT PROCESSES
- F ODR SOFTWARE OPTIONS
- G DEVELOPMENT OF ADR AND ODR WITHIN THE EUROPEAN UNION
- H LOOKING FORWARD
- KEY POINTS SUMMARY
- 6 PROFESSIONAL ETHICS
- A INTRODUCTION
- B ADVISING ON ADR OPTIONS
- C LAWYERS PROVIDING AN ADR SERVICE
- D COMPLIANCE WITH CORE PROFESSIONAL DUTIES
- To act at all times in the client’s best interests
- To act within the client’s instructions
- To maintain client confidentiality
- To act competently
- To act with integrity
- To be independent
- Not to mislead anyone
- Not to bring the system of justice into disrepute
- Not to make threats
- E SPECIFIC DUTIES IN NEGOTIATION AND MEDIATION
- F THE DUTY OF CONFIDENTIALITY
- Introduction
- The extent of the duty
- Confidentiality in mediation
- Confidentiality in early neutral evaluation and expert determination
- Confidentiality in adjudicative processes such as arbitration and adjudication
- G LEGAL PROFESSIONAL PRIVILEGE
- H WITHOUT PREJUDICE COMMUNICATIONS
- Exceptions to the without prejudice communications rule
- I PRACTICAL CONSIDERATIONS
- J DISCLOSURE OF INFORMATION IN ADR PROCESSES
- Non-adjudicatory ADR and expert determination
- Adjudication and arbitration
- K AUTHORITY TO SETTLE
- L THE RELATIONSHIP BETWEEN BARRISTERS AND THEIR PROFESSIONAL CLIENTS IN ADR
- KEY POINTS SUMMARY
- PART II THE INTERPLAY BETWEEN ADR, CPR, AND LITIGATION
- 7 THE APPROACH OF THE COURTS TO ADR
- A INTRODUCTION
- B PRE-ACTION PROTOCOLS
- Practice Direction—Pre-Action Conduct and Protocols
- The pre-action protocols
- The Pre-action Protocol for Possession Claims based on Mortgage or Home Purchase Plan Arrears in Respect of Residential Property
- The Pre-action Protocol for Construction and Engineering Disputes
- Family proceedings
- C THE COURT GUIDES
- The Admiralty and Commercial Courts Guide
- The Chancery Guide
- The Queen’s Bench Guide
- The Technology and Construction Court Guide
- The Circuit Commercial (Mercantile) Court Guide
- D THE OVERRIDING OBJECTIVE AND ADR
- E ACTIVE CASE MANAGEMENT AND ADR
- A more robust approach since 1 April
- Case management orders and ADR
- Part 36 offers to settle
- F COSTS MANAGEMENT AND ADR
- G DIRECTIONS QUESTIONNAIRES AND ADR
- H GRANTING STAYS FOR ADR
- I JUDICIAL ENCOURAGEMENT OF ADR
- J THE APPROACH OF THE COURTS TO CONTRACTUAL ADR CLAUSES
- K COSTS ALTERNATIVE DISPUTE RESOLUTION
- L CAN THE COURT COMPEL THE PARTIES TO USE ADR?
- KEY POINTS SUMMARY
- 8 THE SANCTIONS FOR REFUSING TO ENGAGE IN ADR PROCESSES
- A INTRODUCTION
- B THE COURT’S GENERAL POWERS TO MAKE COSTS ORDERS
- C ADVERSE COSTS ORDERS AGAINST A PARTY WHO FAILS TO COMPLY WITH THE PRE-ACTION PROTOCOLS
- D ADVERSE COSTS ORDERS AGAINST A PARTY WHO UNREASONABLY REFUSES TO CONSIDER ADR
- The nature of the dispute
- The merits of the case
- The extent to which other settlement methods have been attempted
- Whether the costs of ADR would be disproportionately high
- Whether any delay in setting up and attending ADR would be prejudicial
- Whether ADR had a reasonable prospect of success
- E OTHER FACTORS
- Whether an ADR order was made by the court
- Obtaining further information or evidence before using ADR
- Both parties at fault
- F REJECTING ADR AFTER JUDGMENT AND BEFORE THE HEARING OF AN APPEAL
- G DELAY IN CONSENTING TO ADR
- H BACKING OUT OF AN AGREED ADR PROCESS
- I UNREASONABLE CONDUCT IN THE MEDIATION
- J IMPOSING A COSTS CAP ON SOLICITOR–CLIENT COSTS FOR FAILING TO PURSUE ADR
- K INDEMNITY COSTS ORDERS FOR FAILING TO CONSIDER ADR
- L WHAT PRACTICAL STEPS SHOULD BE TAKEN BY A PARTY TO AVOID SANCTIONS?
- M HOW DOES THE COURT TREAT PRIVILEGED MATERIAL WHEN SEEKING TO IMPOSE SANCTIONS?
- KEY POINTS SUMMARY
- 9 RECOVERY OF ADR COSTS IN LITIGATION
- A INTRODUCTION
- B COSTS OF INTERIM APPLICATIONS RELATING TO ADR
- C RECOVERY OF THE COSTS OF UNSUCCESSFUL ADR PROCESSES
- Costs of failed ADR as part of the costs of litigation
- The agreement between the parties determines liability in respect of ADR costs
- The parties make no agreement about the costs of the ADR process
- Agreement between the parties for the costs of the ADR process to be costs in the case
- Settlement or determination on all issues apart from costs
- D RECOVERING THE COSTS OF AN ADR PROCESS AS DAMAGES
- KEY POINTS SUMMARY
- PART III NEGOTIATION AND MEDIATION
- 10 OVERVIEW OF NEGOTIATION AND MEDIATION
- 11 STYLES, STRATEGIES, AND TACTICS IN NEGOTIATION
- A THE IMPORTANCE OF STYLE, STRATEGY, AND TACTICS
- B STYLES
- Co-operative
- Competitive/confrontational
- Choice of style
- C STRATEGIES
- Co-operative
- Competitive or positional
- Collaborative—principled or problem solving
- Pragmatic
- Choice of strategy
- Interaction of strategies
- D TACTICS
- Tactics relating to information
- Tactics relating to offers and demands
- Tactics relating to structure
- Tactics relating to presentation
- Tactics relating to law
- KEY POINTS SUMMARY
- 12 PREPARING FOR NEGOTIATION
- A THE IMPORTANCE OF PREPARATION
- B IDENTIFYING THE OBJECTIVES
- C THE IMPORTANCE OF THE PROCEDURAL STAGE THE CASE HAS REACHED
- The case is at a very early stage
- The case is at a pre-action protocol stage
- After the issue of proceedings
- The case is being prepared for trial
- D IDENTIFYING THE ISSUES
- E THE RELEVANCE OF THE LEGAL CONTEXT
- F PREPARING TO DEAL WITH FACTS AND EVIDENCE
- The client’s view of the facts and evidence
- The opponent’s view of the facts and evidence
- Dealing with gaps and ambiguities
- Preparing to deal with facts and information in negotiation
- G PREPARING TO DEAL WITH FIGURES
- H IDENTIFYING PERSUASIVE ARGUMENTS
- Arguments based on the application of the law
- Arguments based on facts
- Merit-based or moral argument
- Practical or personal arguments
- Mixed arguments
- I PLANNING POTENTIAL DEMANDS, OFFERS, AND CONCESSIONS
- Plan what you will seek from the other side
- Plan how and when you will ask
- Plan what you might offer
- Plan how and when you might make offers
- J LINKING CONCESSIONS
- K IDENTIFYING THE BATNA
- L IDENTIFYING THE WATNA
- M CLARIFYING YOUR INSTRUCTIONS AND AUTHORITY
- KEY POINTS SUMMARY
- 13 THE NEGOTIATION PROCESS
- A WHEN, HOW, AND WHERE
- B WHO
- C COMMUNICATING EFFECTIVELY
- Reciprocal or ‘mirroring’ behaviour
- Effective presentation
- Responding effectively
- Questioning effectively
- Listening effectively
- D STRUCTURE AND AGENDA SETTING
- E OPENING
- Open by agreeing an agenda
- Open with a statement or a proposal
- Start by asking some key questions
- Invite your opponent to open
- Start with items that can be agreed easily
- Start with items where your case is strong
- Make limits on authority clear
- Refer to privilege for discussion
- Dealing with problems in opening
- F SEEKING INFORMATION
- G MAKING YOUR CASE ON THE ISSUES
- Presenting the merits of your case
- Addressing weaknesses in your case
- Bringing out weaknesses in your opponent’s case
- Proposing an outcome
- Additions to oral argument
- H PLANNING AND TIMING CONCESSIONS, OFFERS, AND DEMANDS
- Implementing concession plan
- Gaining concessions
- Making demands
- Making concessions
- Linking concessions
- Making offers
- Reaching a deal
- Bargaining tactics
- I MAKING PROGRESS
- J DEALING WITH DIFFICULTIES
- Gaps in information
- Getting bogged down, or reaching deadlock
- Dealing with a poorly prepared opponent
- Dealing with a very competitive opponent
- Frustration and emotion
- Concern about possible inexperience
- K REACHING A CLOSE-SETTLEMENT OR BREAKDOWN
- Making an oral contract
- Recording the outcome
- No agreement is reached
- KEY POINTS SUMMARY
- 14 MEDIATION: GENERAL PRINCIPLES
- A WHAT IS MEDIATION?
- B WHY IS MEDIATION AN EFFECTIVE ADR PROCESS?
- C JUDICIAL ENDORSEMENT OF MEDIATION
- D DISPUTES SUITABLE FOR MEDIATION
- E THE ADVANTAGES OF MEDIATION
- F DOES MEDIATION WORK?
- G WHY DO THE PARTIES USE MEDIATION?
- H WHAT CAN BE DONE TO MAKE A RELUCTANT PARTY ENGAGE IN MEDIATION?
- Mediation Information Assessment Meetings
- I THE TIMING OF MEDIATION
- Before litigation begins
- After litigation begins
- J THE COSTS OF MEDIATION
- The party’s own costs of preparing for the mediation
- The mediator’s fee
- Expenses of the mediation
- K THE FUNDING OF MEDIATION COSTS, FEES, AND EXPENSES
- Public funding
- Funding under a CFA
- L STYLES OF MEDIATION
- Facilitative mediation
- Evaluative mediation
- Transformative mediation
- M THE ROLE OF THE MEDIATOR
- Organizing the mediation process
- Acting as a facilitator
- Acting as intermediary
- Post-mediation role
- N ACCREDITATION AND REGULATION OF MEDIATION
- Introduction
- Training requirements
- O THE CIVIL MEDIATION COUNCIL
- The CMC Mediation Provider Registration Scheme
- The CMC Individual Registration Scheme
- Is further regulation required?
- P ETHICAL CONSIDERATIONS AFFECTING MEDIATORS
- Competence
- Independence and neutrality
- Impartiality
- The mediation procedure
- Fairness
- Confidentiality
- Termination of the mediation
- Repeat instructions
- Practice administration
- Q THE WITHOUT PREJUDICE RULE IN MEDIATION
- Communications that are not protected by the without prejudice rule in mediation
- Can the mediator rely on the without prejudice rule?
- R LEGAL ADVICE PRIVILEGE IN MEDIATION
- S CONFIDENTIALITY IN MEDIATION
- Example of a confidentiality clause
- Information given to the mediator
- Can the mediator enforce the confidentiality clause?
- When will the court override the confidentiality provisions in the interests of justice?
- Other exceptions to confidentiality
- T THE MEDIATOR AS WITNESS
- Should the law be reformed?
- U CAN A MEDIATOR BE SUED?
- Legal proceedings
- Disciplinary proceedings
- KEY POINTS SUMMARY
- 15 PREPARATION FOR THE MEDIATION
- A INTRODUCTION
- B SELECTING A MEDIATOR
- The qualities required in an effective mediator
- Factors influencing the selection of a mediator
- C THE DURATION OF MEDIATION
- D SELECTING A VENUE
- E THE AGREEMENT TO MEDIATE
- F PRE-MEDIATION MEETING/CONTACT
- G THE ATTENDEES
- Representatives of the parties
- Person with authority to settle
- Lawyers
- Insurers
- Interest groups
- Experts
- Witnesses of fact
- H THE POSITION STATEMENTS
- The aims in drafting the position statement
- The content of the position statement
- Joint position statement
- I THE KEY SUPPORTING DOCUMENTS
- Agreed bundle
- Confidential bundles
- J DISCLOSURE OF POSITION STATEMENTS AND DOCUMENTS
- K OTHER DOCUMENTS THAT THE PARTIES MAY WISH TO BRING TO THE MEDIATION
- L OTHER INFORMATION THAT THE MEDIATOR MAY SEEK FROM THE PARTIES BEFORE THE MEDIATION
- M RISK ASSESSMENT
- N OPTIONS FOR SETTLEMENT
- O SPECIMEN SETTLEMENT CLAUSES
- P CONCLUSION
- KEY POINTS SUMMARY
- 16 THE MEDIATION PROCESS
- A WHEN DOES THE MEDIATION START?
- B THE STAGES IN MEDIATION
- C THE OPENING STAGE
- Introductions
- The opening joint meeting (plenary session)
- Opening statements by the parties
- Witnesses and experts
- Closing the opening joint meeting
- Extension of the plenary session
- The separate private meetings (or closed meetings)
- D THE EXPLORATION/INFORMATION STAGE
- Carrying out a ‘reality test’
- Probing the underlying issues
- Devising options for settlement
- E THE NEGOTIATING/BARGAINING STAGE
- Acting as a shuttle-diplomat
- Devising strategies to help the parties work through deadlock
- F JOINT OPEN MEETINGS IN THE EXPLORATION OR BARGAINING STAGE
- Joint meetings of representatives of the parties
- Joint meetings between the lay clients
- Joint meetings of the experts
- G THE SETTLEMENT/CLOSING STAGE
- If settlement is reached
- If no settlement is reached
- H THE CLOSING JOINT MEETING
- I TERMINATION AND ADJOURNMENT OF THE MEDIATION
- J THE MEDIATOR’S ROLE FOLLOWING THE CONCLUSION OF THE MEDIATION
- K THE MAIN VARIATIONS IN THE PROCESS
- Evaluative mediation
- Evaluation of the merits of the case requested by both parties
- Evaluation of one or more issues requested by one party only
- Med-Arb
- Arb-Med
- Telephone mediations
- Mediations conducted online
- L THE ROLE OF THE ADVOCATE IN MEDIATION
- Preparation and case analysis
- Mediation advocacy
- Advisory skills in mediation
- Delivery of the opening statement at the opening joint meeting
- The advocate’s role during private closed meetings
- Settlement
- KEY POINTS SUMMARY
- 17 REACHING A SETTLEMENT
- A CONTRACTUAL PRINCIPLES
- B ORAL AGREEMENT AND EMAIL
- C THE RESPONSIBILITIES OF THE LAWYER
- D CHECKING COVERAGE AND DETAIL
- E RECORDING THE OUTCOME
- F BUILDING IN ENFORCEABILITY
- G IF NO AGREEMENT IS REACHED
- KEY POINTS SUMMARY
- 18 COURT MEDIATION SCHEMES AND OTHER SCHEMES
- A INTRODUCTION
- B HISTORIC SCHEMES
- The Central London County Court Voluntary Mediation Pilot Scheme
- The Central London County Court Compulsory Mediation Pilot Scheme
- The National Mediation Helpline
- C CURRENT COURT MEDIATION SCHEMES
- The Mayor’s and City of London County Court Mediation Scheme
- The HMCTS Small Claims Mediation Scheme
- The Court of Appeal Mediation Scheme
- The West Midlands Family Mediation Scheme
- County court local schemes
- D MEDIATION INFORMATION PILOT COURT SCHEMES
- The Birmingham, Manchester, and Central London County Courts Mediation Information Pilot Schemes
- The Court of Appeal Mediation Pilot Scheme
- The Central London County Court Pilot Scheme
- E THE CIVIL MEDIATION ONLINE DIRECTORY
- F FIXED PRICE MEDIATION SCHEMES
- G JUDICIAL MEDIATION SCHEMES
- The Court Settlement Process in the Technology and Construction Court
- Judicial mediation in family cases
- Judicial mediation in Employment Tribunals
- H MEDIATION IN SPECIFIC CASES
- Mediation in cases in the Commercial Court
- Complex construction, engineering, and technology disputes
- Family cases
- Workplace mediation
- Mediation in employment disputes
- Mediation in personal injury cases
- I MEDIATING MULTI-PARTY DISPUTES
- J OTHER SPECIALIST MEDIATION SCHEMES
- K OTHER MEDIATION PROCESSES
- Project mediation
- The mini-trial or executive tribunal
- Consensus-building mediation in environmental disputes or disputes that involve public policy issues
- Deal mediation
- L RESTORATIVE JUSTICE
- M COMMUNITY MEDIATION
- N PRO BONO MEDIATION AND LAWWORKS
- KEY POINTS SUMMARY
- 19 INTERNATIONAL MEDIATION
- A INTRODUCTION
- B THE ADVANTAGES OF MEDIATION IN INTERNATIONAL DISPUTES
- C PREPARATION FOR MEDIATION IN INTERNATIONAL DISPUTES
- D THE PROCESS IN INTERNATIONAL MEDIATION
- E THE GROWTH OF MEDIATION IN EUROPE
- F A MOVE TOWARDS HARMONIZING PRACTICES IN INTERNATIONAL MEDIATION
- G THE EU DIRECTIVE ON MEDIATION IN CIVIL AND COMMERCIAL CASES (DIRECTIVE 2008/52/EC)
- The objective of the Directive
- The application of the Directive
- Implementation of the Directive by the United Kingdom
- The main provisions of the Directive and the implementation of these provisions by the United Kingdom
- Application of the Directive to domestic mediations
- Implementation of the EU Mediation Directive in other member states
- H THE EUROPEAN CODE OF CONDUCT FOR MEDIATORS
- I ENFORCEABILITY OF INTERNATIONAL MEDIATION SETTLEMENT AGREEMENTS
- KEY POINTS SUMMARY
- PART IV EVALUATION, CONCILIATION, AND OMBUDSMEN
- 20 CONCILIATION
- A WHAT IS CONCILIATION?
- B AN OUTLINE OF THE PROCESS
- C ADVISORY, CONCILIATION AND ARBITRATION SERVICE
- Mandatory Early Conciliation
- Post-claim conciliation
- Collective conciliation
- D CONCILIATION IN FAMILY CASES
- The process
- E JUDICIAL CONCILIATION IN SMALL CLAIMS CASES
- F OTHER CONCILIATION SCHEMES
- The Disability Conciliation Service
- The Furniture Ombudsmen Conciliation Scheme
- KEY POINTS SUMMARY
- 21 COMPLAINTS, GRIEVANCES, AND OMBUDSMEN
- A INTRODUCTION
- B COMPLAINTS AND GRIEVANCE PROCEDURES
- Definitions
- Complaints handling
- Complaints against solicitors
- Employment grievances
- Acting for a party in a complaint
- Decisions in complaints and grievance investigations
- Effectiveness of complaints and grievance procedures
- Information following exhaustion of complaints procedures
- C OMBUDSMEN
- Complaints handling by ombudsmen
- Procedure on references to ombudsmen
- Grounds on which ombudsmen make their decisions
- Effect of ombudsman’s decision
- KEY POINTS SUMMARY
- 22 EARLY NEUTRAL EVALUATION
- A WHAT IS EARLY NEUTRAL EVALUATION?
- B AT WHAT STAGE SHOULD IT BE EMPLOYED?
- C WHEN SHOULD IT BE USED?
- D WHO SHOULD BE APPOINTED TO CARRY OUT THE EVALUATION?
- E THE PROCEDURE
- F NEUTRAL FACT FINDING
- G JUDICIAL EVALUATION
- Judicial evaluation in the Commercial Court
- Judicial evaluation in the Technology and Construction Court
- Judicial evaluation in the Chancery Division
- Judicial evaluation in the Employment Tribunal
- H EVALUATION IN PERSONAL INJURY CASES
- KEY POINTS SUMMARY
- PART V RECORDING SETTLEMENT
- 23 RECORDING SETTLEMENT
- A REACHING AGREEMENT
- B FORMS OF RECORDED OUTCOME
- Compromise agreements
- Full and final settlement
- Subject to contract
- C RECORDS MADE DURING THE ADR PROCESS
- D WHO SHOULD PRODUCE A FORMAL RECORD?
- E ENFORCEABLE FORMS FOR RECORDING SETTLEMENT
- An oral contract
- A written contract
- An award with statutory authority
- A court order
- Other legal documents
- F DRAFTING TERMS OF SETTLEMENT
- G METHODS OF RECORDING SETTLEMENT AGREEMENTS
- Exchange of letters
- Contract or deed
- Settlements where there are existing court proceedings
- Endorsement on briefs
- Interim order
- Consent order
- Tomlin order
- Relitigating after settlement
- H TERMS AS REGARDS COSTS
- I INFORMING THE COURT OF SETTLEMENT
- KEY POINTS SUMMARY
- PART VI ADJUDICATIVE ADR
- 24 EXPERT OR NEUTRAL DETERMINATION
- A INTRODUCTION
- B WHEN SHOULD NEUTRAL OR EXPERT DETERMINATION BE USED?
- Stage at which the parties may agree to expert determination
- Cases where expert determination is particularly suitable
- C AGREEMENT TO USE EXPERT (OR NEUTRAL) DETERMINATION
- D THE GENERAL APPROACH OF THE COURTS TO EXPERT DETERMINATION
- Contractual effect of expert determination clauses
- Applications to stay court proceedings pending expert determination
- E ADVANTAGES OF EXPERT DETERMINATION
- F DIFFERENCES BETWEEN EXPERT DETERMINATION AND NEGOTIATION, MEDIATION, AND NEUTRAL EVALUATION
- G SIMILARITIES WITH OTHER FORMS OF ADR
- H SELECTION OF THE NEUTRAL OR EXPERT DETERMINER
- I THE PROCESS
- J CONFIDENTIAL INFORMATION
- K THE NATURE OF THE DECISION
- L REASONS FOR THE DECISION
- M THE COURT IS THE FINAL DECISION MAKER AS TO WHETHER THE EXPERT HAS JURISDICTION
- N OTHER GROUNDS FOR CHALLENGING A FINAL DECISION BY COURT PROCEEDINGS
- Material departure from instructions
- Fraud
- Collusion
- No reasons for decision
- Manifest error
- An error of law
- Failure to act lawfully or fairly
- The decision is not intended to be final on matters of construction
- O PROCEDURE FOR MAKING A CHALLENGE
- P ENFORCING A DECISION
- Q SUING THE EXPERT
- R HOW NEUTRAL OR EXPERT DETERMINATION DIFFERS FROM ARBITRATION
- S DISPUTES REVIEW PANELS
- KEY POINTS SUMMARY
- 25 CONSTRUCTION INDUSTRY ADJUDICATION
- A INTRODUCTION
- B NATURE OF ADJUDICATION
- C REQUIREMENTS
- Construction contract
- Dispute
- Requirement to include written terms for adjudication
- D EXPRESS CONTRACTUAL RIGHT TO ADJUDICATION
- E DEFAULT PROVISIONS IN THE SCHEME FOR CONSTRUCTION CONTRACTS
- F COMMENCEMENT OF THE ADJUDICATION
- Notice of adjudication: the commencement of adjudication
- Ambit of the reference
- Nomination of adjudicator
- Referral notice
- G PROCEDURE BEFORE THE HEARING
- Response to referral notice
- Subsequent statements of case
- Timetable for procedural steps
- Documents, questions, and impartiality
- Site visits
- Related disputes
- Confidentiality
- H ADJUDICATOR’S DECISION
- Inquisitorial approach
- Hearing
- The decision-making process
- Communicating decision to the parties
- Reasons, interest, and costs
- I BINDING, BUT INTERIM EFFECT, OF DECISIONS
- J IMMUNITY OF ADJUDICATOR
- K ADJUDICATION IN RESIDENTIAL BUILDING CONTRACTS
- L COURT ENFORCEMENT OF SUM FOUND DUE ON ADJUDICATION
- KEY POINTS SUMMARY
- 26 ARBITRATION
- A INTRODUCTION
- B ARBITRATION AND LITIGATION
- C FUNDAMENTAL CONCEPTS IN ARBITRATION
- D HISTORY OF ARBITRATION
- E INTERPRETATION OF THE ARBITRATION ACT
- F CONTRACTUAL FOUNDATION TO ARBITRATION
- Separability of arbitration clause
- Mandate of the arbitral tribunal
- G REQUIREMENTS
- Dispute or difference
- Arbitrable dispute
- Agreement to arbitrate
- The arbitration agreement
- Dispute must come within the arbitration agreement
- Capacity
- Conditions precedent to arbitration
- H OVERVIEW OF ARBITRATION PROCEDURE
- I GENERAL PRINCIPLES AND DUTIES
- J FAIR RESOLUTION OF DISPUTES
- Saving costs and expedition
- General duty of the tribunal
- Duty to follow the rules of natural justice
- Arbitration need not be adversarial
- K PARTY AUTONOMY
- Mandatory and non-mandatory provisions
- Sources of party agreement
- L COURT APPLICATIONS
- M DIFFERENT TYPES OF ARBITRATION
- Institutional arbitration
- Ad hoc arbitration
- Non-binding arbitration
- Statutory arbitration
- Consumer arbitration
- Med-arb
- Family arbitration
- N MULTI-TIERED DISPUTE RESOLUTION
- O ONE-STOP ADJUDICATION
- P EUROPEAN CONVENTION ON HUMAN RIGHTS AND ARBITRATION
- Q MAIN FEATURES OF ARBITRATION
- KEY POINTS SUMMARY
- 27 ARBITRAL TRIBUNALS
- A INTRODUCTION
- B COMMENCEMENT OF ARBITRATION
- Importance of the date of commencement of an arbitration
- Contractual time limits
- Limitation periods
- Date of commencement of arbitration
- Avoiding the consequences of failing to comply with a time limit
- C NOTICE OF ARBITRATION
- D APPOINTMENT OF ARBITRAL TRIBUNAL
- Number of arbitrators
- Appointing the arbitrators
- Chairperson
- Umpire
- Judges as arbitrators
- Failure of appointment procedure
- E CONTRACTUAL BASIS OF THE ARBITRATORS’ MANDATE
- Qualifications of arbitrators
- Impartiality and independence
- F TERMS OF REFERENCE
- G REMOVAL, RESIGNATION, AND VACANCIES
- Removal
- Resignation
- Death
- Vacancies
- H IMMUNITIES
- Immunity of arbitrators
- Immunity of arbitral institutions
- I LIABILITY FOR ARBITRATORS’ FEES
- KEY POINTS SUMMARY
- 28 THE COMMERCIAL ARBITRATION PROCESS
- A INTRODUCTION
- B DEFINITION OF ‘COMMERCIAL’
- C PRIVACY AND CONFIDENTIALITY
- Privacy
- Confidentiality
- D RANGE OF PROCEDURAL APPROACHES IN ARBITRATION
- E PROCEDURAL RULES GOVERNING THE ARBITRATION
- Bespoke arbitration clause
- Arbitral institution rules
- Silence in institutional rules
- F ROLE OF LEGAL REPRESENTATIVES IN ARBITRATION
- Advice on the arbitration clause
- Reference of a dispute to arbitration
- Defining the issues
- Putting together the case
- Hearings
- G COMMENCEMENT
- H ‘LOOK-SNIFF’ ARBITRATIONS
- I SHORT-FORM ARBITRATIONS
- J GENERAL PROCEDURE IN COMMERCIAL ARBITRATION
- Preliminary meeting
- Procedural orders
- Peremptory orders
- Dismissal for inordinate and inexcusable delay
- Statements of case
- Evidence
- Witness statements
- Experts
- Pre-trial hearing/conference
- No right to an oral hearing
- Bundles
- Arrangements for the hearing
- The hearing
- The decision
- Ex aequo et bono/amiable compositeur (equity clauses)
- The award and appeals
- K EXAMPLE OF ARBITRAL RULES THAT CLOSELY FOLLOW COURT PROCEDURES
- Commencement of arbitration
- Counter-notice
- Appointment of tribunal
- Procedure
- Statements of case
- Documents and samples
- Directions
- Hearings
- Awards
- Appeals
- KEY POINTS SUMMARY
- 29 INTERNATIONAL ARBITRATION
- A INTRODUCTION
- B MEANING OF ‘INTERNATIONAL’ IN ARBITRATION
- C ADVISING THE CLIENT
- D SEAT
- Designation of seat
- Supervisory jurisdiction
- Place of award
- E PROBLEMS CAUSED BY DIFFERENT SYSTEMS OF LAW
- F APPLICABLE LAW
- Proper law of the contract
- Law of the arbitration agreement
- Jurisdiction Regulation (Brussels Convention)
- Procedural law of the arbitration (curial law)
- Law of the place of enforcement
- Stateless arbitrations
- G OBJECTIONS TO JURISDICTION
- Procedures available for raising an objection to jurisdiction
- Substantive jurisdiction
- Time when an objection to jurisdiction should be taken
- Reserving client’s position
- Taking a step in the arbitration
- Kompetenz-Kompetenz
- Anti-suit injunctions
- H PROCEDURAL MATTERS RELEVANT TO INTERNATIONAL ARBITRATION
- Language of the arbitration
- Meetings and hearings
- Privilege
- Security for costs
- I ICC RULES OF ARBITRATION
- Request for arbitration
- Answer to the request
- ICC arbitral tribunals
- Seat of the arbitration
- Terms of reference
- Procedure prior to the hearing
- Hearings and the decision
- J UNCITRAL MODEL LAW ON INTERNATIONAL COMMERCIAL ARBITRATION
- Interpretation of the Model Law
- Commencement of Model Law arbitration
- Model Law arbitral tribunals
- Interim measures
- Statements of case under the Model Law
- Subsequent procedure
- Hearings
- KEY POINTS SUMMARY
- 30 ARBITRATION AWARDS AND ORDERS
- A INTRODUCTION
- B PROCEDURAL ORDERS
- C INTERIM AWARDS AND AWARDS ON DIFFERENT ISSUES
- D SETTLEMENT
- E MAIN AWARDS
- Majority decisions
- Reasons
- Seat of the arbitration
- Date of award
- Place where award is made
- Remedies
- Notification of award
- Binding effect
- F AWARD OF COSTS
- KEY POINTS SUMMARY
- 31 HIGH COURT JURISDICTION IN ARBITRATION CLAIMS
- A INTRODUCTION
- B ORDERS TO PREVENT PARTIES BREACHING AGREEMENTS TO ARBITRATE
- Stay of legal proceedings
- Taking a step in the proceedings
- Anti-suit injunctions
- C APPOINTMENT, REMOVAL, AND REPLACEMENT OF ARBITRATORS
- Extending time for beginning arbitral proceedings
- Setting aside appointment of sole arbitrator
- Failure of the appointment procedure
- Removal of arbitrators
- Relief from liability after resignation of an arbitrator
- D PROCEDURAL ORDERS TO ASSIST IN THE DETERMINATION OF ARBITRAL PROCEEDINGS
- Powers to secure evidence etc available to tribunals
- Court jurisdiction on procedural matters
- Disclosure in aid of arbitration
- Interim injunctions
- Applications for procedural orders
- Exclusion of section
- E JUDICIAL REVIEW OF ARBITRAL PROCEEDINGS
- F PRELIMINARY POINTS OF LAW
- Conditions to be satisfied
- Procedure on applications on preliminary points of law
- G SERIOUS IRREGULARITY
- Meaning of ‘serious irregularity’
- Substantial injustice
- Loss of right to object
- Powers available to deal with a serious irregularity
- H APPEAL ON A POINT OF LAW
- Question of law
- No contrary agreement
- No agreement to dispense with reasons
- Tribunal asked to determine the point
- Exhaustion of arbitral appeals and reviews
- Point must arise from an award
- Appeal must be made within 28 days
- Agreement or permission to appeal
- Permission of the court
- Powers available to deal with points of law
- I PROCEDURE IN ARBITRATION CLAIMS
- Application or Part 8 claim
- Time limit
- Defendants to the arbitration claim
- Courts having jurisdiction over arbitration claims
- Procedure on arbitration claims
- Hearings in arbitration claims under Part
- J APPEALS TO THE COURT OF APPEAL
- KEY POINTS SUMMARY
- 32 ENFORCEMENT OF SETTLEMENTS AND AWARDS
- A INTRODUCTION
- B BASIC METHODS OF ENFORCING COMPROMISE AGREEMENTS
- C MERGER OR DISCHARGE OF ORIGINAL OBLIGATION BY COMPROMISE
- Express term reviving old obligations in the event of non-performance
- Compromise based on performance of the agreed terms
- Compromise ineffective
- D MAKING A CHOICE ON ENFORCEMENT OPTIONS
- E ENFORCEMENT OF COMPROMISES RECORDED AS A CONTRACT
- Enforcement by civil proceedings
- Defences to claims for breach of compromise agreements
- Bankruptcy and winding up
- F CHALLENGING A SETTLEMENT RECORDED AS A CONTRACT
- G ENFORCEMENT OF COURT ORDERS
- H COSTS ONLY PROCEEDINGS
- I ENFORCEMENT OF CONSTRUCTION INDUSTRY ADJUDICATION DECISIONS
- J ARBITRATION SETTLEMENTS AND AWARDS
- Negotiated settlements in arbitration proceedings
- Enforcement of domestic arbitral awards
- Recognition and enforcement of New York Convention arbitration awards
- Grounds for refusing recognition or enforcement of a New York Convention award
- Enforcement of Geneva Convention awards
- KEY POINTS SUMMARY
- Appendices
- APPENDIX 1 CEDR Model Mediation Agreement (13th edn)
- APPENDIX 2 Arbitration Act
- Index